Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harikumar M

Thiruvananthapuram

Summary

Inspiring manager with extensive experience in construction product industries and 10 years of experience in leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience
6
6
years of post-secondary education

Work History

Area Sales Executive

Centuary Fibre Plates Pvt. Ltd.
02.2024 - Current
  • Expanded client base through proactive prospecting and lead generation efforts.
  • Increased territory sales by implementing effective sales strategies and building strong customer relationships.
  • Analyzed sales data and kept up to date with market trends.
  • Achieved consistent sales growth by setting ambitious targets and devising action plans to reach them.
  • Analyzed sales data regularly to identify areas for improvement or adjustments in strategy as needed for ongoing success.
  • Demonstrated exceptional communication skills in addressing client concerns, resolving issues promptly, and preventing potential roadblocks.
  • Maintained a thorough knowledge of industry trends and competitor offerings, allowing for strategic positioning within the market.
  • Managed key accounts, ensuring high levels of service quality and fostering long-term relationships.
  • Delivered compelling product presentations to prospective customers, leading to successful closing of deals.

Store Sales Manager

George Infra Pvt. ltd.
Thiruvananthapuram
5 2023 - 01.2024
  • Conducted market research and reported on competitors
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
  • Used change methodologies to increase sales and led projects for increased productivity
  • Built talented and successful team that increased department sales
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts
  • Supported sales team members to drive growth and development
  • Created sales reports and analyzed trends in order to make recommendations on store operations
  • Coached, developed and motivated team to achieve revenue goals
  • Resolved customer complaints regarding sales and service
  • Monitored team sales targets and addressed deficiencies.

Area Sales Manager

Sheela foam Ltd.
Thiruvananthapuram,Kollam
04.2022 - 02.2023

Cultivated strong professional relationships with suppliers and key clients to drive long-term business development

  • Resolved customer complaints regarding sales and service
  • Established strong working relationships with vendors and suppliers for obtaining quality products at competitive prices
  • Coordinated with logistics teams to ensure timely delivery of goods to customers
  • Created detailed reports on regional sales performance for management review
  • Reviewed competitor's activities and devised measures to stay ahead in the market competition
  • Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape
  • Identified prospects to foster growth for new business partnerships to build pipelines
  • Implemented innovative approaches for increasing brand awareness among target audience
  • Conducted market research to identify customer needs and trends
  • Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction
  • Maintained relationships with existing clients to ensure their satisfaction with products and services offered

Senior Sales Executive

Seven Sharps Lifts & Escalators Pvt. Ltd
Thiruvananthapuram
01.2021 - 03.2022
  • Initiated relations to drive brand management initiatives with high-profile clients
  • Engaged with prospective clients to grow pipeline and schedule sales presentations
  • Negotiated terms of sales agreements and developed contracts to successfully close sales
  • Implemented strategies for increasing brand awareness within the target market
  • Conducted presentations to potential customers to demonstrate products or services capabilities
  • Investigated customer complaints regarding product quality or service delivery.

Sales Executive

Escon Elevators Pvt. Ltd
03.2016 - 01.2021
  • Analyzed market trends and competitive landscape to identify opportunities for growth
  • Developed and implemented sales strategies to meet customer needs and increase revenue
  • Negotiated contracts with clients on behalf of the company
  • Utilized CRM software to track leads and manage accounts throughout the sales cycle
  • Prepared presentations, proposals and sales contracts for existing and potential accounts
  • Provided technical support during product demonstrations at client sites
  • Negotiated terms of sales agreements and developed contracts to successfully close sales
  • Cultivated relationships with existing customers to encourage repeat business
  • Completed day-to-day duties accurately and efficiently.

Field Task Force

India Cements Ltd. (Randstad India)
05.2013 - 05.2015
  • Developed New Potential Sub dealers for developing channel of Sales
  • Maintain Relation with Existing and new dealers
  • Coordinate the activities of Dealer - Sub Dealer network.

Education

MBA in Marketing& Finance -

IMK Kollam
Kollam
08.2010 - 04.2012

Bachelor of Science in Biochemistry & Industrial Microbiology -

A J College of Science & Technology
Trivandrum
06.2007 - 05.2009

High School Diploma -

GVHSS Thonnakkal
Trivandrum
06.2003 - 06.2005

Skills

Customer Service

Languages

Malayalam
English
Hindi

Timeline

Area Sales Executive

Centuary Fibre Plates Pvt. Ltd.
02.2024 - Current

Area Sales Manager

Sheela foam Ltd.
04.2022 - 02.2023

Senior Sales Executive

Seven Sharps Lifts & Escalators Pvt. Ltd
01.2021 - 03.2022

Sales Executive

Escon Elevators Pvt. Ltd
03.2016 - 01.2021

Field Task Force

India Cements Ltd. (Randstad India)
05.2013 - 05.2015

MBA in Marketing& Finance -

IMK Kollam
08.2010 - 04.2012

Bachelor of Science in Biochemistry & Industrial Microbiology -

A J College of Science & Technology
06.2007 - 05.2009

High School Diploma -

GVHSS Thonnakkal
06.2003 - 06.2005

Store Sales Manager

George Infra Pvt. ltd.
5 2023 - 01.2024
Harikumar M