Harish B R
Bengaluru
Summary
Personable Inside Sales Manager with 4 years of experience driving sales force expansion and performance excellence. Demonstrated talent for boosting client satisfaction and retention by evaluating service delivery and recommending improvements. Committed to generating profits by maximizing team efficiency and product knowledge. Engaging Inside Sales Manager dedicated to customer base expansion and product sales growth. Strong history establishing culture of positive teamwork, enforcing policies and achieving brand mission. Built rapport with customers and employees while facilitating long-term partnerships.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Senior Inside Sales Manager
Intellipaat Software Solutions Private Limited
09.2022 - 02.2024
- Reduced customer churn by proactively addressing concerns and providing exceptional service throughout the sales cycle.
- Spearheaded cross-functional efforts to improve product offerings based on customer feedback and market trends.
- Collaborated with marketing department to create targeted campaigns that generated quality leads for the sales team.
- Optimized sales funnel management, resulting in higher conversion rates from prospecting to closing deals.
- Created customized solutions for clients by effectively analyzing their unique needs, challenges, or pain points within their respective industries.
- Streamlined sales processes for increased efficiency and improved customer satisfaction.
- Increased sales revenue by implementing strategic inside sales initiatives and building strong customer relationships.
Business Development Manager
Bunch Microtechnologies Private Limited(Classplus)
03.2022 - 07.2022
- Sold a disruptive product(White Labeled Mobile Application) as an individual contributor by showcasing the Classplus product & solutions and assist tutors in selecting the best solution for their needs.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Responsible for mentoring peers, defining our culture, and helping to build a fast growing team.
Admission Counselor
UpGrad Education Private Limited
09.2021 - 01.2022
- Connected potential working professionals & students to set up meetings and counsel the learners on education background, work experience, future career goals and transition in the career, then convincing the customers to enroll for the suitable higher education programs or technology courses
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
Business Development Associate
Think & Learn Private Limited (Byju’s)
07.2019 - 06.2020
- Contacted potential customers (parents and students) to set up meetings and counsel the students on learning pedagogies and the Byju’s personalized learning journey and convince the customers to experience Byju’s e-learning product throughout students education.
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Negotiated favorable contract terms with clients, ensuring mutually beneficial agreements that drove long-term partnerships.
- Assisted in developing marketing materials that showcased our products and services effectively, attracting new clientele.
- Contributed to annual sales targets by consistently meeting or exceeding individual performance goals across various territories.
Education
Bachelor of Engineering - Aeronautical Engineering
Mangalore Institute of Technology And Engineering
Mangalore, India12th - PCMB
Nutana P U Science College
Davangere, India10th -
Jawahar Navodaya Vidyalaya
Davangere, IndiaSkills
- Pipeline Management
- CRM proficiency
- Sales Coaching
- Customer Relationship Building
- Analytical Thinking
- Email Marketing
- Target Audience Analysis
- Sales Development
- Customer Complaint Resolution
- Trend Forecasting
Languages
Kannada
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Telugu
Advanced (C1)
Timeline
Senior Inside Sales Manager
Intellipaat Software Solutions Private Limited
09.2022 - 02.2024
Business Development Manager
Bunch Microtechnologies Private Limited(Classplus)
03.2022 - 07.2022
Admission Counselor
UpGrad Education Private Limited
09.2021 - 01.2022
Business Development Associate
Think & Learn Private Limited (Byju’s)
07.2019 - 06.2020
Bachelor of Engineering - Aeronautical Engineering
Mangalore Institute of Technology And Engineering
12th - PCMB
Nutana P U Science College
10th -
Jawahar Navodaya Vidyalaya
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