Harish Chander
Palampur
Summary
Skilled in providing great customer service, improving data quality, and building strong client relationships. Known for strong analytical skills, clear communication, and a customer-first approach. Looking to use my diverse experience to help a dynamic organization succeed.
Overview
6
6
years of professional experience
Work History
Relationship manager
Star Health and Allied Insurance co ltd
12.2023 - 05.2024
- Build and keep strong relationships with clients.
- Help clients understand their policies and make good choices.
- Assist clients with the claims process.
- Manage policy renewals and keep clients satisfied.
- Assess clients’ healthcare needs and suggest the right coverage.
Senior Process Associate
Congnessol
08.2019 - 10.2023
- Skilled at creating and producing reports and dashboards to monitor performance and track important metrics.
- Organized and recorded data to make it more accessible and understandable.
- Trained new employees to help them get up to speed quickly.
- Ensured high accuracy and efficiency in data processing.
- Contributed to process improvements to boost productivity.
Customer Service Representative (CSR)
Concentrix Daksh
06.2018 - 08.2019
- Delivered excellent customer service by answering questions, solving problems, and ensuring customers were happy.
- Managed many customer interactions via phone and email.
- Kept accurate records of customer interactions and solutions.
- Worked with team members to share information and enhance service quality.
Education
High School -
Govt. Sen. Sec. School Naura (H.P. Board)
2008
Intermediate -
Govt. Sen. Sec. School Naura (H.P. Board)
2010
BBA -
Lovely Professional University
2015
MBA - Marketing & Finance
Chandigarh University
2018
Skills
- MS Office
- Microsoft Power BI
- Advance Excel
- Tally
- Basic of Python
Languages
English
Hindi
Address
VPO Naura, Palampur, Himachal Pradesh, 176084, VPO Naura, Palampur, Himachal Pradesh, 176084
Personal Information
- Father's Name: Shri Priya Darshan
- Date of Birth: 05/13/1993
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Interests and hobbies
- Internet surfing
- Travelling
- Swimming
- Video games
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.
Timeline
Relationship manager
Star Health and Allied Insurance co ltd
12.2023 - 05.2024
Senior Process Associate
Congnessol
08.2019 - 10.2023
Customer Service Representative (CSR)
Concentrix Daksh
06.2018 - 08.2019
High School -
Govt. Sen. Sec. School Naura (H.P. Board)
Intermediate -
Govt. Sen. Sec. School Naura (H.P. Board)
BBA -
Lovely Professional University
MBA - Marketing & Finance
Chandigarh University
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