SURYAKUMAR BADITYA
Hyderabad
Summary
Results-driven Senior Associate with 2.6 years of experience in the banking industry. Possesses strong verbal, communication, and analytical skills, with a proven ability to manage customer interactions and ensure process compliance. Seeking to contribute to a dynamic team by leveraging expertise in banking operations and client service.
Overview
3
3
years of professional experience
Work History
Relationship Manager
ICICI Bank
Hyderabad
01.2023 - Current
- Promoted to Senior Officer Grade II on January 11, 2025, recognizing high performance and customer relationship excellence
- Currently managing a portfolio of retail clients as a Relationship Manager, providing financial solutions and driving customer engagement
- Previously served as a Phone Banking Officer, handling inbound customer queries, cross-selling banking products, and ensuring customer satisfaction
- Also contributed as an HR Executive (Document Verification), ensuring timely and accurate processing of employee documentation in compliance with HR protocols
Education
B.Sc - Computers
Dr BR Ambedkar University
Srikakulam12th - Oriya
Andhra Pradesh
Andhra Pradesh10th - Oriya
Andhra Pradesh
Andhra PradeshSkills
- MS Office
- Ms Excel
- Python
- Banking Operations
- Video KYC
- Document Verification
- Customer Relationship
- Oparations Management
Hobbies and Interests
Playing Chess
Languages
- Odia
- Telugu
- English
- Hindi
Personal Information
Nationality: INDIA
Timeline
Relationship Manager
ICICI Bank
01.2023 - Current
B.Sc - Computers
Dr BR Ambedkar University
12th - Oriya
Andhra Pradesh
10th - Oriya
Andhra Pradesh