Microsoft office
Having almost 8 years of experience.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
1. Managing team of 4 members.
2. Assigned tasks to the team members with the best skills for the job and guided team members to ensure the work is done well.
3. Set clear team goals and KRA.
4. Monitor team performance and prepare sales reports on input metrics.
5. Pipeline and Revenue individually for all team members.
6. Set daily goals with the team and motivated team members to reach individual sales targets and encouraged them to work better.
7. Do regular performance evaluation and communicate with team members about their performance.
8.Discover training needs and provide coaching.
9. Listen to team members' feedback and resolve any issues or conflicts.
1.Managing a team of 12 members.
2. Monitor the team members' participations to ensure the training is happening and if any additional training is needed.
3. Pulling out the calling reports hourly basis so the team could meet the daily KRA.
3. Training them for tele-calling sales and work on their sales pitch.
4. Get the sale from entire new joiners within a week.
5.Help team to handle high call volume in right manner.
6.Managing the team and making sure that targets are achieved on weekly basis.
7.Generate the revenue from the given leads and report to management on same so they could analyze it and make easier to get it done
1.Managing the team 8 members and making sure that targets are achieved on weekly basis.
2. Converting offline lead into sales via telecom, Mail etc.
3. Has built positive, high energy work environment employees feel trusted solves problems creatively and has demonstrated high integrity.
4.Motivated Sales associates to meet and exceed sales goal through client relations.
5.Analyzed strengths, weaknesses, opportunities and threats in the business/market to capture a greater market share
1.Meeting to the customer and make them understand about the product.
2. Worked like a ladder between employer and customer.
3. Updating customer complaint to the manager.
4. Making monthly reports and same update to the manager.
Team training and development
Microsoft office
Lead-squared
Keka
Salesforce
Proficiency in computerized accounting
Proficiency in computerized accounting