Hemavathy Vinoth Kumar
Deputy Manager - Banking
Chennai
Summary
Customer-oriented Banking Officer offering 9 years of experience overseeing bank operations and verifying adherence to state and federal banking rules and regulations. Supportive and communicative professional polished in providing banking services to individuals and corporate customers. In-depth knowledge of available bank products and services paired with outstanding customer service abilities.
Overview
13
13
years of professional experience
Work History
Deputy Manager - Sales
KOTAK MAHINDRA BANK LTD
06.2022 - Current
- Optimized operational efficiency by adopting cutting-edge banking technologies, resulting in smoother transaction processes.
- Pioneered adoption of mobile banking services, expanding customer access and convenience.
- Increased customer satisfaction with personalized banking solutions, tailoring services to meet individual financial goals.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Senior Executive - Casher and Loan
HDFC Bank
01.2021 - 12.2021
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
Executive - Personal Loan
Quess Crop Pvt Ltd
01.2019 - 01.2021
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
Executive - Loan Section
Axis Securities And Sales
04.2017 - 01.2019
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
Executive - Personal Loan
Finwizz Consultant Pvt Ltd -
02.2015 - 01.2016
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Trainer
CSC Computer Education
02.2012 - 11.2013
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Bachelor of Arts - Economics
Queen Mary’s College
Chennai, India 04.2001 -
High School Diploma -
N.K.T National Girls Higher Secondary School
Chennai, India 04.2001 -
High School Diploma -
N.K.T National Girls Higher Secondary School
Chennai, India 04.2001 -
Skills
Customer Service
Document Review
Document Management
Loan Closing
Loan Origination
Credit Reports
Credit analysis
Deadline Management
Documentation
Application Review
Personal Information
- Husband's Name: Vinoth kumar
- Date of Birth: 01/27/94
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Deputy Manager - Sales
KOTAK MAHINDRA BANK LTD
06.2022 - Current
Senior Executive - Casher and Loan
HDFC Bank
01.2021 - 12.2021
Executive - Personal Loan
Quess Crop Pvt Ltd
01.2019 - 01.2021
Executive - Loan Section
Axis Securities And Sales
04.2017 - 01.2019
Executive - Personal Loan
Finwizz Consultant Pvt Ltd -
02.2015 - 01.2016
Trainer
CSC Computer Education
02.2012 - 11.2013
Bachelor of Arts - Economics
Queen Mary’s College
04.2001 -
High School Diploma -
N.K.T National Girls Higher Secondary School
04.2001 -
High School Diploma -
N.K.T National Girls Higher Secondary School
04.2001 -
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