Himanshu Gobhuj
Indore
Summary
Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.
Overview
13
13
years of professional experience
Work History
Branch Sales Manager
Piramal Capital & Housing Finance Ltd
12.2023 - Current
- Handle sales team, achieving consistent business growth and enhancing customer satisfaction.
- Developed and implemented strategic sales plans, aligning with overall business objectives.
- Analyzed market trends to identify new sales opportunities and improve competitive positioning.
- Established strong relationships with key clients, driving loyalty and repeat business.
- Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
Relationship Manager
Jana Small Finance Bank
09.2022 - 11.2023
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
- Developed and implemented relationship management strategies to drive business growth.
- Coordinated cross-functional teams to streamline service delivery and resolve client issues.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Customer Manager
Mahindra Rural Housing Finance
07.2021 - 09.2022
- Managed customer inquiries efficiently, ensuring timely resolutions and enhancing client satisfaction.
- Developed and maintained strong relationships with clients, fostering loyalty and repeat business.
- Analyzed customer feedback to identify trends, leading to improved service delivery strategies.
Senior Sales Officer
Indiabulls Housing Finance Ltd
08.2017 - 07.2021
- Established strong client relationships through personalized service and effective communication.
- Expanded market presence with strategic networking at industry events and conferences.
- Identified new business opportunities through careful analysis of market trends and competitor activity.
- Regularly attended training sessions and professional development workshops to refine skills and stay current with best practices in the field.
CRE (Customer Relationship Executive) Personal Loan
Tata Capital Financial Services Ltd
10.2016 - 07.2017
- Converted community contacts into potential clients through networking, consistency and credibility.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Participated in staff meetings to discuss innovative strategies to improve services.
Business Development Executive
All India Society For Electronics And Computer Technology (AISECT)
06.2012 - 05.2014
- Developed strategic partnerships to enhance business growth and market presence.
- Collaborated with cross-functional teams to design tailored solutions for clients.
- Mentored junior team members on best practices in business development strategies.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
Education
Bachelor of Commerce -
Vikram University
Ujjain, India05.2011
Senior Secondary -
M.P. Board
Ujjain, India03.2007
High School -
M.P. Board
Ujjain, India03.2005
Skills
- Sales And Marketing
- Excellent lead generation and conversion skill
- Customer Relationship management
- Exceptionally good communication skills both verbally and written with the great organization and management skills
- Team leadership
- Customer relations
- Sales proficiency
- Professionalism
- Teamwork
- Performance tracking and evaluation
PERSONAL DETAILS:
English and Hindi
Timeline
Branch Sales Manager
Piramal Capital & Housing Finance Ltd
12.2023 - Current
Relationship Manager
Jana Small Finance Bank
09.2022 - 11.2023
Customer Manager
Mahindra Rural Housing Finance
07.2021 - 09.2022
Senior Sales Officer
Indiabulls Housing Finance Ltd
08.2017 - 07.2021
CRE (Customer Relationship Executive) Personal Loan
Tata Capital Financial Services Ltd
10.2016 - 07.2017
Business Development Executive
All India Society For Electronics And Computer Technology (AISECT)
06.2012 - 05.2014
Bachelor of Commerce -
Vikram University
Senior Secondary -
M.P. Board
High School -
M.P. Board
Disclaimer
I hereby declare that all the above mentioned details are factual and correct to the best of my knowledge.
Himanshu gobhuj
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