Results-driven Business Analyst with 3+ years of experience delivering strategic insights and innovative solutions across ERP systems, governmental e-services, and cross-functional projects. Backed by 10 years of diverse experience in Software, Networking, and Manufacturing, consistently assuming key roles to streamline processes and drive performance improvements
SingHealth - ALPS Coding (Singapore)
• Led requirement elicitation and performed detailed analysis for SharePoint system enhancement, improving system functionality and stakeholder collaboration.
• Delivered comprehensive BRDs and served as the project SME, enhancing document clarity and alignment with system needs.
NHG (Singapore)
• Developed interactive prototypes and performed detailed impact analysis, delivering cost-effective solutions that reduced project timelines.
• Led requirement elicitation and delivered BRD.
• Acted as an SME for the internal team.
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