Summary
Overview
Work History
Education
Skills
Accomplishments
Relationship
Passions
Skill Set Summary
Personal Information
Languages
Affiliations
Timeline
Generic

Suman Kumar

Ghaziabad

Summary

To leverage on skills and lead a growth-oriented organization to achieve business objectives & goals. Experienced and proactive Demand generation strategist offering 20 years of progressive experience in creating sales pipeline using various channels. Talented in overseeing the performance and identifying best possible ways to build pipeline. Decisive planner with good communication and problem-solving abilities.

Overview

21
21
years of professional experience

Work History

Director Inside Sales

Espire Infolabs Pvt. Ltd
Gurugram
07.2023 - Current
  • Sales enablement in North American, SA & India region focusing on Demand Generation, Campaign management, Inside sales, Pre-Sales, Marketing functions within the organization

Associate Director Inside Sales

Espire Infolabs Pvt. Ltd
Gurugram
03.2021 - 07.2023
  • Sales enablement in North American, SA & India region focusing on Demand Generation, Campaign management, Inside sales, Pre-Sales, Marketing functions within the organization
  • Participated actively in decision making processes at a high level within the organization.
  • Monitored budgeting, forecasting, planning and reporting activities of the department.
  • Identified opportunities for improvement in processes, procedures, systems and services.
  • Conducted meetings to lead discussions as subject matter expert on assigned projects.

Vice President - Sales

Millipixels Interactive LLP
Mohali
04.2020 - 09.2020
  • Heading Sales, Demand Generation, Campaign management, Inside sales, Marketing functions within the organization

Consultant - Inside Sales

Self Employed
Ghaziabad
06.2019 - 03.2020
  • Helped organizations in Inside sales and research activities for software services, solution sales, analytical and compliance services and the Target market is North America, Europe, Australia and India

Director Operations (Sales, Demand Generation, Lead Generation)

SalesPro
Mohali
08.2018 - 01.2019
  • Was heading Global Inside sales for a tier one company in various BU's which includes Manufacturing, BFSI, Media & Entertainment, Consumer business, Retail, Energy and Utilities, Healthcare and life sciences vertical and the Target market is North America, Australia and Europe

Group Manager (High technology, Mid-Market, Life Sciences & Healthcare)

HCL Technologies Ltd.
03.2017 - 04.2018
  • Was heading Global Inside sales for High technology, Mid-market, Healthcare and life sciences vertical and the Target market is North America and Europe

Senior Manager (Inside Sales and Research)

IRIS Software (P). Ltd.
03.2009 - 03.2017
  • Was heading Inside sales and research activities for software services, analytical and compliance services and the Target market is North America

Manager (Sales and Marketing)

EXL Service India (P) Ltd.
03.2006 - 03.2009
  • Lead generation for both BPO, analytics and Transformation in various industry verticals (Insurance, retail, BFSI, Utilities)

Assistant Manager - Business Development

Netsity Systems (P) Ltd.
06.2005 - 03.2006
  • Inside sales activities for selling E–Learning solution, Attendance System, Printing Solutions, e-commerce, Enterprise packages, Helpdesk systems etc.
  • For UK geography

Team Leader –Training

vCustomer Corp.
09.2003 - 05.2005
  • Handled key account for training in all HP Desktop, Laptop and IPG products

Education

Post Graduate in Management of Information Technology (MBA -IT) -

Asia-Pacific Institute of Management
01.2003

Bachelors in English -

B.B.R.A University
01.1997

Diploma in System management -

Aptech Computer Education

Skills

  • Database Management
  • Resources Allocation
  • Strategic leadership
  • Database Development
  • Team Collaboration and Leadership
  • Coaching and Mentoring
  • Performance Evaluations
  • Decision-Making
  • Hiring and Training
  • Onboarding and training

Accomplishments

  • Carried a revenue target of $1 M from Inside Sales and successfully achieved every year.
  • Met team target always and was able to be a part of 31 closures till date for IRIS Software
  • Successfully configured, customized salesforce and trained sales, pre-sales, account managers and inside sales teams.
  • Actively participated in various certifications for organizations that includes, ISO 27001 and CMMI level 3 and successfully completed project on strategic service management for IRIS.
  • One of the members to start Inside sales function within EXL Service
  • Successful in getting RFP’s for large Utility and Financial companies
  • Imparted training to almost more than 20 batches of HP and help to deliver quality training environment throughout the organization.
  • Started Inside sales function independently
  • Successful in getting 2 off-shore projects from printing companies to develop e-commerce portal

Relationship

Married

Passions

  • Sports - Working actively to build national level badminton players in India, have groomed over 12 players who have made it to first round state level
  • Reading - Leveraging technology trends in IT & ITES industry

Skill Set Summary

Creating a balanced sales strategy which is aligned to business objectives and management aspiration Formulation of functional strategy with an eye on short-mid-long-term objectives in terms of tangible, intangible gains or other strategic motives Demand generation, Campaign management, Inside Sales, Sales, Marketing, pre-sales support An out-of-the-box thinker with a flair for identifying & adopting emerging trends & addressing industry requirements to achieve organizational objectives and profitability norms. A dynamic go-getter, highly skilled in market forecasting, quick to identify & formulate strategies to exploit business opportunities. Ability to influence customers into buying a particular product and design / implement sales strategies to optimize results. Possess credibility & personal integrity that leaves lasting impressions with decision makers, motivate employees, and generate loyalty. Effective communicator with good relationship building & interpersonal skills; Strong analytical, problem solving & organizational abilities. Track sales curves across entire life cycle and beyond, with a recovery point of view Ensure relationship management with existing and prospective clients Formulate strategy for allied positioning of brand in a manner that eventually leads to business growth Critical market segmentation for launching sales campaign & lead generation Lead global teams for entire value chain sales closures Co-ordination with delivery teams to assess opportunity for growth enhancement and ensure client satisfaction

Personal Information

  • Passport Number: P6651238
  • Date of Birth: 10/09/76
  • Nationality: Indian

Languages

  • English
  • Hindi
  • Regional

Affiliations

• Sports - Working actively to build national level badminton players in India, have groomed over 12 players who have made it to first round state level

• Reading - Leveraging technology trends in IT & ITES industry

Timeline

Director Inside Sales

Espire Infolabs Pvt. Ltd
07.2023 - Current

Associate Director Inside Sales

Espire Infolabs Pvt. Ltd
03.2021 - 07.2023

Vice President - Sales

Millipixels Interactive LLP
04.2020 - 09.2020

Consultant - Inside Sales

Self Employed
06.2019 - 03.2020

Director Operations (Sales, Demand Generation, Lead Generation)

SalesPro
08.2018 - 01.2019

Group Manager (High technology, Mid-Market, Life Sciences & Healthcare)

HCL Technologies Ltd.
03.2017 - 04.2018

Senior Manager (Inside Sales and Research)

IRIS Software (P). Ltd.
03.2009 - 03.2017

Manager (Sales and Marketing)

EXL Service India (P) Ltd.
03.2006 - 03.2009

Assistant Manager - Business Development

Netsity Systems (P) Ltd.
06.2005 - 03.2006

Team Leader –Training

vCustomer Corp.
09.2003 - 05.2005

Post Graduate in Management of Information Technology (MBA -IT) -

Asia-Pacific Institute of Management

Bachelors in English -

B.B.R.A University

Diploma in System management -

Aptech Computer Education
Suman Kumar