Himanshu Yadav
Zonal Head - North & East
New Delhi
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 10 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Zonal Business Manager
Rare Rabbit
New Delhi
04.2021 - Current
- Key role in developing presence in North & East . From 1 store to 40 stores of business in 2.5 years.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness .
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with advertising group to create awareness of advertising .
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Collaborated cross-functionally with headoffice, regional and other teams nationally to maintain the standard and experience.
- Built relationships with customers and community to establish long-term business growth.
- Organized promotional events and interacted with community to increase sales volume.
- Managed accounts to retain existing relationships and grow share of business.
- Analyzed and improved performance across zone using sales metrics and performance reports.
- Developed reports of zone performance and presented data to upper management.
- Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives.
- Drove sales by developing another verticals .
Regional Manager
Rare Rabbit
New Delhi
06.2020 - 03.2021
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Developed promotional plans to complement national sales initiatives.
Area Sales Manager
Rare Rabbit
New Delhi
01.2019 - 05.2020
Store Manager
Rare Rabbit
New Delhi
06.2017 - 12.2018
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Store Manager
GAS - Reliance Brands Limited
New Delhi
09.2015 - 05.2017
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
Floor Manager
BESTSELLER Retail India Pvt LTd
Gurgaon
06.2013 - 08.2015
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Education
Master Of Business Administration - Retail Management
Amity University
Noida 08.2015 - 07.2017
Bachelor Of Science In H & HA - Hospitality Administration And Management
IHM GOA
Porvorim Goa 06.2010 - 05.2013
Skills
Analytical problem solver
undefinedTimeline
Zonal Business Manager
Rare Rabbit
04.2021 - Current
Regional Manager
Rare Rabbit
06.2020 - 03.2021
Area Sales Manager
Rare Rabbit
01.2019 - 05.2020
Store Manager
Rare Rabbit
06.2017 - 12.2018
Assistant Store Manager
GAS - Reliance Brands Limited
09.2015 - 05.2017
Master Of Business Administration - Retail Management
Amity University
08.2015 - 07.2017
Floor Manager
BESTSELLER Retail India Pvt LTd
06.2013 - 08.2015
Bachelor Of Science In H & HA - Hospitality Administration And Management
IHM GOA
06.2010 - 05.2013
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