Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Aafreen Sheikh

Aafreen Sheikh

Marketing SEO | Copywriter | Client Success Manager
Jaipur,Rajasthan

Summary

Specialized in both long-form SEO content (landing pages, blog posts, C-suite writing, etc.) and short-form copywriting (social media campaigns or email marketing). I come to the table with 7+ years of experience in content writing & 4 years of marketing experience in both agency and in-house settings.

As a Client Success Manager, the goal is to maximize customer retention by providing positive customer experience keeping the customer up-to-date with the latest product and marketing information.

Overview

14
14
years of professional experience
3
3
Certifications

Work History

Content Editor, Quality Analyst, and Client Success Manager

ArcGate
05.2021 - Current
  • Produces high quality, professional, and readable resumes (in compliance with ATS) for clients around the globe to facilitate their job search with audio resume-review
  • Assist new clients with their account set-up; make suggestions as an industry specialist, thoroughly explain products & services to give an overall great first impression
  • Help clients to measure their success and ROI by monitoring and analyzing trends on their account and other KPIs
  • Works in collaboration with internal product, operations, and quality teams to ensure flawless experience for clients with the company
  • Creates customer support email templates (Macros) and manage editorial calendars and content schedules to deliver production results and relevant information on time
  • Proofread content for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards (AP Stylebook)

Marketing SEO | Copywriter

Quaiser Medisoft Pvt. Ltd
10.2020 - 05.2021
  • Wrote SEO-friendly advertising copy for online content, adhering to employers' overarching brand identity and personality
  • Developed creative promotional content to promote weekly, monthly, and yearly offers included in marketing campaign of the Company in collaboration with Sales team
  • Mapped customer expectations at high level and developed strategies using web analytics, KPIs, and SEO tools to manage both on-page SEO and off-page SEO
  • Recommended changes to website architecture, content, linking and other factors to improve SEO positions for target keywords
  • Conducted competition analysis, prepared reports on findings and shared results with internal stakeholders
  • Awarded as Star Performer of the Week at the very beginning of tenure

Freelancing

Self Employed
01.2013 - 01.2020
  • Developed WordPress websites, logos, and flyers for various social media campaigns
  • Created content (Articles, Blogs, Infographics, Podcasts) for e-commerce websites and digital media marketing campaigns of clients
  • Delivered podcasts and voice over for various content creators.

Senior Research Analyst

ArcGate
01.2012 - 01.2013
  • Interacted (non-voice) with customers to sell virtual currency options and offers through advertisers
  • Communicated with merchants to promote their offers on company platform

Financial Accountant

Brindley's Accountancy
01.2011 - 01.2012
  • Input financial data and produced reports (Financial statements & VAT) using SAGE & IRIS for supermarkets of the UK.

Research Trainee

Pace Research & Securities
01.2010 - 01.2011
  • Analyzed statistical data & development trends and chart patterns to help prepare apt sales pitches
  • Assisted in adopting relevant consultative approach for trading.

Education

MBA - Full Time - Finance and Marketing

GSIMR, DAVV
Indore, Madhya Pradesh, India

Skills

    Microsoft Office

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Certification

SEO Copywriting with ChatGPT (Udemy)

Timeline

SEO Copywriting with ChatGPT (Udemy)

01-2024

Content Editor, Quality Analyst, and Client Success Manager

ArcGate
05.2021 - Current

Marketing SEO | Copywriter

Quaiser Medisoft Pvt. Ltd
10.2020 - 05.2021

Google Certification Program; SEO & Content Marketing (Amity Future Academy)

01-2020

Udemy - Financial Analyst; Digital Marketing Management

01-2020

Freelancing

Self Employed
01.2013 - 01.2020

Senior Research Analyst

ArcGate
01.2012 - 01.2013

Financial Accountant

Brindley's Accountancy
01.2011 - 01.2012

Research Trainee

Pace Research & Securities
01.2010 - 01.2011

MBA - Full Time - Finance and Marketing

GSIMR, DAVV

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Aafreen SheikhMarketing SEO | Copywriter | Client Success Manager