JAGADESH SUBRAMANI
Chennai
Summary
An astute and skilled professional offering over 6+ years of experience in the field of Quality Assurance Engineering; currently associated with Market Simplified India Limited as Senior Quality Analyst in Mobile & Web Applications. Played a key role in banking and trading applications ensuring a defect free product is released with strong analytical skills and a keen eye for detail, coupled with a commitment to continuous improvement and collaboration with cross-functional teams. Excellent at identifying potential risks and implementing effective solutions to enhance product reliability and user satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Quality Analyst
Market Simplified India Limited
Chennai
07.2021 - Current
- Wrote, implemented and trained peers on the master test plan, increasing testing efficiency.
- Developed automated test scripts using Selenium and Python to validate the application's functionality.
- Utilized knowledge of Xcode and Appium inspector.
- Analyzed test results from various products and identified potential defects or weaknesses in quality standards.
- Designed and implemented quality assurance protocols for the mobile app, improving performance metrics by 30%, and ensuring a seamless user experience across both Android and iOS platforms through regular testing cycles.
- Collaborated with development teams to create and maintain a prioritized bug tracking system in JIRA and ZOHO, resulting in the identification and resolution of over 150 critical bugs prior to each app release cycle.
- Developed a comprehensive test plan for the mobile application that included 15 distinct testing scenarios; executed over 100 test cases, enhancing overall performance and quality by identifying critical bugs pre-launch.
- Review and analyze requirements, specifications, and technical design documents, providing timely feedback; develop detailed, comprehensive, and well-structured test plans and test cases.
- Launched a post-deployment review process that analyzed user feedback and application performance; generated actionable insights that informed future updates, contributing to a 25% increase in user retention.
- Spearheaded the estimation and prioritization of testing activities, resulting in a streamlined process that reduced project timelines by 20%, enabling faster delivery of features to the customer base.
- Executed a comprehensive bug prioritization process that systematically recorded and prioritized 200+ issues; implemented new testing protocols which enhanced the team's efficiency and reduced bug resolution time drastically.
- Executed comprehensive regression testing for 20+ resolved bugs, ensuring stability across new product updates; these efforts contributed to a considerable decrease in post-release defects.
- Optimized program functionality by conducting thorough competitor analysis, leading to the identification of three key enhancements that increased user engagement by 30% and improved customer satisfaction ratings by 15%.
- Streamlined troubleshooting protocols by developing a standardized process for investigating product issues, resulting in a 30% decrease in resolution time and a more efficient workflow for the support team.
- Instituted rigorous quality standards across the development process, leading to decrease in rework hours and enabling the team to meet delivery deadlines with a 98% on-time shipment rate.
- Implemented a collaborative feedback system that streamlined real-time communication within the production process, leading to increase in responsiveness and a notable reduction in quality-related issues.
- Conducted thorough testing of all finished products, achieving a 98% pass rate on quality assurance checks; established a feedback loop with production teams to continuously improve quality standards based on test results.
- Restructured quality performance metrics to include real-time data analysis, elevating the team's ability to make rapid adjustments; this initiative resulted in a 15% increase in production efficiency across the board.
- Cultivated strong relationships with key clients through regular engagement and personalized communication strategies, resulting in increased client retention rates that exceeded 90% over a 12-month period.
Quality Assurance Engineer in Mobile Apps
No More Boundaries
San Diego
08.2018 - 06.2021
- Complete ownership of products from requirement planning to the production release.
- Conducted regression tests after each release cycle to validate product functionality.
- Assisted in developing automation frameworks for web-based applications using Selenium WebDriver.
- Oversaw the development of quality control documentation, including test procedures and inspection criteria.
- Prepared daily and weekly status reports summarizing progress against project goals and objectives.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
Senior Client Partner
Access Healthcare Services
Chennai
05.2017 - 10.2018
Senior AR Caller
Omega Healthcare Management Services Private Limited
Chennai
07.2014 - 11.2016
Education
Bachelor of Technology - IT
St.Peter’s Institute of Higher Education And Resea
01.2014
Skills
- Quality Assurance Methodologies
- Automation & Framework Tools: Selenium WebDriver, Appium
- API Testing Tools: Postman
- API Testing Tools: Rest Assured
- Bug Tracking: JIRA & Azure
- Bug Tracking: Confluence
- Open-Source Tools: Katalon Studio
- Open-Source Tools: Taiko
- Android & iOS Mobile Application Testing
- Web Application Testing
- Troubleshooting & RCA
- Test Plan & Test Case Documentation
- MS Office
- MS Dynamics 365
Certification
ISTQB Certified Tester Foundation Level (CTFL)
Timeline
Senior Quality Analyst
Market Simplified India Limited
07.2021 - Current
Quality Assurance Engineer in Mobile Apps
No More Boundaries
08.2018 - 06.2021
Senior Client Partner
Access Healthcare Services
05.2017 - 10.2018
Senior AR Caller
Omega Healthcare Management Services Private Limited
07.2014 - 11.2016
Bachelor of Technology - IT
St.Peter’s Institute of Higher Education And Resea
Similar Profiles
Aravinth PAravinth P
System Engineer at Market Simplified India LimitedSystem Engineer at Market Simplified India Limited
Aswathy MohanAswathy Mohan
Senior Software Engineer (iOs) at Market SimplifiedSenior Software Engineer (iOs) at Market Simplified
Panchami PrasannakumarPanchami Prasannakumar
Data Scientist at Shell India Market LimitedData Scientist at Shell India Market Limited