Jaideep Singh Chatwal

• Conducting sales and product training for premium channel partners and retail stores across North.
• Developed training programs for diverse teams across regional locations.
• Facilitated workshops to enhance employee skills and knowledge retention.
• Collaborated with leadership to identify training needs and gaps.
• Implemented new training technologies to improve learning experiences.
• Coordinated onboarding processes for new hires in regional offices.
• Monitored training effectiveness through feedback and evaluations.
• Achieved monthly sales targets for PCs, printers, accessories, and warranties.
• Led initiatives to enhance Google reviews, NPS, NGAI PC, organic sellout, Smart Track, and LMS conversions for North 1 and 2.
• Facilitated training sessions on selling skills and organized conferences focused on printers and HP devices.
• Coordinated partner meetings across multiple locations to drive strategic business development.
• Oversaw product knowledge and grooming standards for 3 RTMs, 8 TLs, 15 field officers, and over 300 ISPs.
• Served as project lead for TAM expansion initiatives to increase market penetration.
• Recognized multiple times as Best Regional Manager; awarded Best Sales and Training accolades from the Print Team for managing N1, N2, and N3.
• Mentored junior trainers to foster professional development and efficiency.
• Managed multiple projects simultaneously while ensuring deadlines were met.
• Assisted in developing effective methods for measuring the impact of different types of training initiatives.

Managed a team of over 250 to drive hardware and software sales performance.

• Executed call audits and order scrubbing to ensure compliance and quality standards.
• Coached team members, providing feedback to enhance skills and maintain adherence to regulations.
• Achieved daily, weekly, monthly, and quarterly targets through strategic oversight.
• Supported team with sales-related issues via inbound and outbound communications.
• Developed and implemented workflows to streamline support processes across all operations.
• Analyzed project data to inform decision-making and optimize resource allocation.
• Collaborated with cross-functional teams to align project timelines and deliverables efficiently.