Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Jananee V

Erode

Summary

An IT professional with 2 years of hands-on experience in Production Support. Collaborative team player with a track record of improving application performance and user satisfaction through the implementation of new features and efficient code maintenance. Quick learner and open to acquiring new technologies. Dedicated to leverage skills and expertise in delivering innovative solutions within the Salesforce ecosystem.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Associate Engineer

Jananee
Chennai
06.2022 - Current
  • An IT professional with 2 years of hands-on experience in production support.
  • Proficient in salesforce setup menu, configuration custom application development and administration.
  • Skilled in Apex code development and Lightning Web Components(LWC).
  • Knowledgeable in creating approval processes, flows, workflows and process builder within Salesforce.
  • Strong understanding of Triggers, SOQL(Salesforce Object Query Language), SOSL(Salesforce Object Search Language)queries and DML(Data Manipulation Language) operations.
  • Monitored server performance metrics such as memory usage, disk space utilization.
  • Monitored and promptly responded to alerts and incidents using ITRS tool, guaranteeing timely acknowledgement and resolution within defined SLAs.
  • Wrote SQL queries for data extraction from databases according to business logic.
  • Practical experience using deployment tools such as Visual Studio Code and developer console
  • Applied technical knowledge to help promote safe work environment and enhance customer satisfaction.
  • Enhanced application stability and performance by observing patterns , recurring failures and issues providing advice to application owners on permanent fixes.

Education

Bachelor of Engineering - Electronics And Communication Engineering

Nandha Engineering College
Perundurai , Erode
05-2022

Skills

  • APEX
  • Salesforce Administrator
  • LWC
  • CSS
  • HTML
  • Java Script
  • Python
  • SOQL

Languages

Tamil
First Language
English
Proficient (C2)
C2

Certification

  • I am a certified Azure Administrator(AZ-104) indicating my expertise in the management of Microsoft Azure resources.
  • Furthermore, I hold a certificate in ITIL V4 Foundation, attesting to my understanding of IT Service Management(ITSM) principles within the ITIL Framework.

Accomplishments

  • Awarded for the best student for Extra-curricular activities for the year of 2021-2022

Timeline

Associate Engineer

Jananee
06.2022 - Current

Bachelor of Engineering - Electronics And Communication Engineering

Nandha Engineering College

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Jananee V