Summary
Overview
Work History
Education
Skills
Websites
Certification
Area Of Expertise
Personal Information
Timeline
GeneralManager
JASH BAFNA

JASH BAFNA

DVP - Cluster Head
Mumbai

Summary

Accomplished result driven & astute sales professional who exceeds expectations in all the areas with immense experience in Leadership and Private Banking Relationship Management, Business Banking. A highly motivated individual with an established track record of successful leader, proficient in achieving revenue targets in assigned areas. proven track record of increasing business growth with high customer satisfaction rate. Motivated to bring strong relationship s and to achieve challenging initiatives for the organization, self- growth spearheading relations efforts.

Overview

7
7
years of professional experience
3
3
Certifications

Work History

DVP/CLUSTER HEAD-Western Mumbai

SURYODAY SMALL FINANCE BANK
Mumbai
10.2023 - Current
  • Provided strategic leadership to a cluster, ensuring alignment
  • Monitored and evaluated individual and team performance metrics, implementing targeted improvement
  • Delegated task and responsibilities, balancing workload among team members to achieve key objectives
  • Fostered a collaborative environment communication and cross-functional cooperation within the cluster
  • Implemented innovative strategies that improved operational efficiency, leading to a reduction in target completion on time
  • 100 crore case growth in November month in retail branch banking.
  • Enhanced team collaboration by implementing effective communication strategies and regular meetings.
  • Championed change initiatives aimed at enhancing organizational effectiveness while minimizing disruption.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Increased employee engagement levels through transparent communication, recognition programs, and career development opportunities.
  • Prepared budgets for Number facilities within cluster.
  • Analyzed sales data to manage cluster performance and make informed financial decisions.
  • Worked well in a team setting, providing support and guidance.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Strengthened communication skills through regular interactions with others.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proven ability to learn quickly and adapt to new situations.

AU SMALL FINANCE BANK
06.2024 - 10.2024
  • Responsible for business of the bank by exploring business opportunities from existing customers of the bank
  • Assigned five branches with approximate base of 800crs
  • Handle the client necessities by providing and exceptional client experience
  • Proactively approach client to establish real needs, understand the client and their requirement
  • Strictly adheres to internal control policies and ensures processes are carried out in accordance with all regulatory legal and governmental regulations
  • Receiving appreciation recognition for best performance every quarter during my tenure
  • Remained on PAN INDIA ranking 1
  • Achieved 150% business YOY since joining
  • Accelerated internal sales process with team, resulting in business growth in customer portfolio
  • Developed and implemented strategies, improved process and increased efficiency
  • Led through Self-assessment (SWOT) which produced a higher revenue generation scorecard for team
  • Won Megastar Leadership contest every quarter
  • (Insurance Contest)

INDUSIND BANK
06.2020 - 06.2021
  • Enhancing the existing relationship with HNI customers by analyzing their needs maintain and developing new customer relationship
  • Cross selling of various products and services such as casa, loan products and third-party products like insurance and mutual funds
  • Goals to grow accounts profitability by maintain a high service standard and compliance
  • Member of core team (Top Guns) did insurance of 1cr in Q4 highest in country
  • Won Maratha Warrior Iconic trophy in Q3

Yes Bank
04.2018 - 03.2020
  • Handle the client necessities by providing and exceptional client experience
  • Proactively approach client to establish real needs, understand the client and their requirement
  • Strictly adheres to internal control policies and ensures processes are carried out in accordance with all regulatory legal and governmental regulations
  • Received star performer award for significant contribution to the team
  • Received 1st price in participating in yes club
  • Qualified international contest of PRAGUE through value subscription in Q2 2019
  • Qualified international contest of Paris through insurance and pms in Q4 2020
  • Qualified Jalesh Cruise trough life insurance in Q3 2019

Education

PGPM - undefined

IBS MUMBAI, ICFAI

BBA - undefined

RAJASTHAN UNIVERSITY, RAJASTHAN UNIVERSITY

CLASS X11 - undefined

CBSE, CBSE

CLASS X - undefined

CBSE, CBSE

Skills

Meticulous strategic planning & executionundefined

Websites

Certification

IRDA Certified

Area Of Expertise

  • Analyze and oversee client investment portfolios, advising clients on the best course of action regarding their investments, researching the market trends and ensuring that assets are maintained or improved determines the best investment strategies and opportunities manages client investment funds and addresses questions and concerns of clients.
  • Valuable leadership skills include the ability to delegate, inspire, influence and communicate effectively.
  • Managing services operations for rendering and achieving quality services providing first line customer support by answering queries & resolving their issues ensuring minimum time possible. Assessing the customer feedback, evaluating areas of improvements and achieving higher customer satisfaction matrices.
  • Preparing reports &other statement like presentation with the view to apprise management of the process operations and assist in the critical decision-making process.
  • Develop and implement databases, maintain customer data and other MIS that optimize statistical efficiency and increase sales. Using the analytical skills to data analysis for day-to-day operations and product cross-sell new revenue generation for the organization.

Personal Information

Date of Birth: 05/20/93

Timeline

AU SMALL FINANCE BANK
06.2024 - 10.2024

DVP/CLUSTER HEAD-Western Mumbai

SURYODAY SMALL FINANCE BANK
10.2023 - Current

INDUSIND BANK
06.2020 - 06.2021

Yes Bank
04.2018 - 03.2020

PGPM - undefined

IBS MUMBAI, ICFAI

BBA - undefined

RAJASTHAN UNIVERSITY, RAJASTHAN UNIVERSITY

CLASS X11 - undefined

CBSE, CBSE

CLASS X - undefined

CBSE, CBSE
JASH BAFNADVP - Cluster Head