JATINDER KAUR
Delhi NCR
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Hardworking and reliable headmistress with strong ability in [administration..Highly organized, proactive and punctual with team-oriented mentality. . Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Headmistress
Reputed School in Delhi NCR
GHAZIABAD
04.2017 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Maintained schedule of class assignments to meet deadlines.
Headmistress
DPS Amroha
UP
04.2015 - 03.2017
- Leveraged [Software] skills to input and compile data gathered from various sources.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Principal
Vedanta Academy
Coimbatore
01.2011 - 03.2015
- Resolved various situations to cultivate strong student and parent relationships.
- Monitored and evaluated performance of school employees.
- Evaluated student behavior issues by reviewing established discipline standards and noting trends in infractions.
- Encouraged and voiced positive feedback to mentor and motivate new teachers.
- Oversaw afterschool programs and monitored activities for safe and encouraging learning environment.
- Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
- Instructed teachers on classroom management, behavior and instructional strategies.
- Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle.
- Developed and implemented standards for student academic achievement aligned with district, state and local initiatives.
- Collaborated with various departments to support and establish programs, lessons and student activities.
- Developed positive relationships with school students, teachers and local community.
- Developed and tracked benchmarks for measuring institutional success to help teachers maximize teaching potential.
- Informed students and parents of policies and procedures regarding student behavior and disciplinary actions.
- Directed school human resources including hiring, training, policy enforcement and legal compliance for school employing over [Number] staff members.
Headmistress
Little Kingdom School
Tiruppur
04.2009 - 10.2010
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Leveraged [Software] skills to input and compile data gathered from various sources.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained schedule of class assignments to meet deadlines.
- Planned and completed group projects, working smoothly with others.
- Collaborated with others to discuss new opportunities.
Education
Ph.D. -
Bharatiyar University
08.2022
School Leadership And Management -
Indira Gandhi National Open University
03.2012
Master of Arts - Political Science
Guru Nanak Dev University
04.2008
Bachelor of Education -
Guru Nanak Dev University
04.2007
Bachelor of Arts -
Guru Nanak Dev University
04.2004
Skills
- Good Work Ethic
- First Aid/CPR
- Planning & Organizing
- Critical Thinking
- Active Listening
- Problem Resolution
- Organizational Skills
- Reliable & Trustworthy
- Team Building
- Supervision & Leadership
- Team Management
- Microsoft Office
- Computer Skills
- Friendly, Positive Attitude
Languages
English
First Language
Punjabi
Advanced
C1
Hindi
Proficient (C2)
C2
Timeline
Headmistress
Reputed School in Delhi NCR
04.2017 - Current
Headmistress
DPS Amroha
04.2015 - 03.2017
Principal
Vedanta Academy
01.2011 - 03.2015
Headmistress
Little Kingdom School
04.2009 - 10.2010
Ph.D. -
Bharatiyar University
School Leadership And Management -
Indira Gandhi National Open University
Master of Arts - Political Science
Guru Nanak Dev University
Bachelor of Education -
Guru Nanak Dev University
Bachelor of Arts -
Guru Nanak Dev University
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