Jiju Joshi
Ernakulam
Summary
Dynamic banking professional with extensive experience at various leading banks, excelling in operations and sales management. Proven track record in business development and quality assurance, leading teams to enhance customer engagement. Skilled in managing information systems and fostering strong client relationships, driving significant growth in competitive markets.
Overview
23
23
years of professional experience
Work History
City Head,
DCB Bank Ltd
Kochi
10.2025 - Current
- Responsible for handling operations and coordination of all five DCB branches in Kerala.
Branch Manager
DCB Bank Ltd
Kochi
01.2022 - Current
- Operations Management: Managed day-to-day branch operations, ensured audit compliance, and maintained audit readiness at all times.
- Team Management: Recruited and led a team of 10 members, including CSMs and RMs.
- Sales & Business Management: Drove customer acquisition and business enhancement through MIS monitoring and performance tracking
- MIS & Reporting: Prepared and controlled end-to-end MIS for Kochi to support business growth.
- Business Development & Quality: Identified new market opportunities and enhanced SEG customer service through training and awareness initiatives.
Branch Manager
Kotak Mahindra Bank Ltd
05.2015 - 12.2021
- Managed daily branch operations and ensured compliance with banking regulations.
- Developed branch strategies to improve customer engagement and retention rates.
- Coordinated marketing initiatives to promote new banking products and services.
Sales Team Head
IndusInd Bank Ltd
11.2013 - 05.2015
- Heading the sales team of Kochi cluster, focusing on Retail liability and revenue.
Sales Team Head
Hedge Equities
12.2012 - 09.2013
- Heading the sales team of entire Kerala, with a sales vertical of 45 branches.
Area Sales Manager
Dhanlaxmi Bank Ltd
08.2009 - 11.2012
- Branch Banking CASA Channel, taking care of entire acquisition business of 36 Branches.
Area Sales Manager
HDFC Bank Ltd
06.2008 - 07.2009
- Direct Sales Liabilities, taking care of Liabilities business of 10 Branches.
Sales Manager
ICICI Bank Ltd
06.2005 - 06.2008
- SMEG, taking care of Liabilities business of 3 Branches.
Assistant Marketing Manager
The Renaissance
Kochi
06.2003 - 01.2005
- Developed marketing strategies to enhance brand visibility and engagement.
- Coordinated promotional campaigns across various digital platforms and channels.
Education
MBA - Marketing & Information Systems
Rajagiri College of Social Sciences
Kochi01.2002
B.Sc - Hotel Management and Catering Technology
Bharatiyar University
Coimbatore01.2000
Pre –Degree -
St Albert’s College
01.1997
SSLC -
St Aloysius High School
N Parur01.1995
Skills
- Operations and sales management
- Business development and quality assurance
- Management information systems
- Customer relationship management
Awards and Recognitions
- Won almost all the contests in DCB Bank and was part of the celebrations with the senior team of the bank, in different part of the country. Was the topper PAN India in terms of overall book growth and in TPD in Q4 FY 21-22 and FY 22-23. Ranked No 1 BM for FY 23-24, in South India and was part of the Spot Light which is a prestigious achievement in DCB Bank.
- Won a Prestigious Tour to Switzerland with the MD and other top officials of Dhanlaxmi Bank Ltd, for being the topper in the Insurance business, in Q4 of FY2009-2010. Also stands topper pan India in Q3 of FY2010-2011.
Hobbies and Interests
- Traveling
- Driving
- Listening to music
Personal Information
- Age: 45
- Passport Number: A7422141
- Passport Place Of Issue: Cochin
- Date of Birth: 09/07/79
- Gender: Male
References
References available upon request.
Timeline
City Head,
DCB Bank Ltd
10.2025 - Current
Branch Manager
DCB Bank Ltd
01.2022 - Current
Branch Manager
Kotak Mahindra Bank Ltd
05.2015 - 12.2021
Sales Team Head
IndusInd Bank Ltd
11.2013 - 05.2015
Sales Team Head
Hedge Equities
12.2012 - 09.2013
Area Sales Manager
Dhanlaxmi Bank Ltd
08.2009 - 11.2012
Area Sales Manager
HDFC Bank Ltd
06.2008 - 07.2009
Sales Manager
ICICI Bank Ltd
06.2005 - 06.2008
Assistant Marketing Manager
The Renaissance
06.2003 - 01.2005
MBA - Marketing & Information Systems
Rajagiri College of Social Sciences
B.Sc - Hotel Management and Catering Technology
Bharatiyar University
Pre –Degree -
St Albert’s College
SSLC -
St Aloysius High School