Jitender Allani
Summary
Developed comprehensive skills in structured environment including effective communication and problem-solving. Seeking to transition into new field to utilize these transferrable skills for innovative and efficient solutions. Committed to contributing to team success and organizational growth through adaptable and strategic thinking.
Overview
3
3
years of professional experience
Work History
E support Officer
Intouch CX
06.2025 - 03.2026
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Fostered culture of continuous improvement, encouraging innovation and adoption of best practices in law enforcement techniques.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Customer Support Associate
Techmahindra
07.2024 - 04.2025
- Assisted customers with product installation and setup.
- Resolved customer inquiries in a timely manner.
- Monitored daily performance metrics related to customer service operations.
Virtual Customer Service Associate
Amazon Pvt Ltd
08.2023 - 04.2024
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelors Of Technology -
TKR Group Of Institutions
Diploma -
Brilliant Group Of Institutions
Telangana, IndiaSSC -
Dilsukhnagar Public School
Disclaimer
I hereby declare that the above mentioned information is correct up to best of my knowledge and belief.
Languages
- Telugu
- English
- Hindi
Personal Information
- Father's Name: Venkateshwarlu Allani
- Date of Birth: 02/20/01
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
E support Officer
Intouch CX
06.2025 - 03.2026
Customer Support Associate
Techmahindra
07.2024 - 04.2025
Virtual Customer Service Associate
Amazon Pvt Ltd
08.2023 - 04.2024
Diploma -
Brilliant Group Of Institutions
SSC -
Dilsukhnagar Public School
Bachelors Of Technology -
TKR Group Of Institutions