Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
MANAGER ACQUISITION
IDFC FIRST BANK LIMITED
BANGALORE
09.2022 - Current
Assisted clients with account inquiries and service requests.
Educated customers on available financial products and services.
Resolved customer issues promptly to ensure positive experiences.
Analyzed customer financial needs and recommended appropriate banking products.
Developed relationships with customers to increase sales of bank services.
Maintained top decile performance consistently.
Secured two promotions over a two-year period, highlighting strong skills and commitment to excellence.
Advised customers on how best to manage their finances according to their individual goals.
Coordinated with other departments within the bank to meet customer needs.
Conducted thorough KYC processes to ensure compliance with regulatory standards.
Worked with fellow sales team members to achieve group targets.
Achieved sales targets consistently, resulting in earning performance-based incentives.
Engaged in sales activities to support acquisition goals.
Developed extensive understanding of banking products, contributing to informed acquisition initiatives.
Earned recognition as Best Performer of the Month, receiving certificates and trophies for exceptional achievements.
Earned positive customer feedback for outstanding service delivery.
Thrived in high-pressure environments to consistently meet acquisition targets.
Acknowledged by upper management for consistently exceeding expectations.
Gained 3 years of extensive experience in the banking sector.
Education
Bachelor of Commerce - Finance
KRISTU JAYANTI (DEEMED TO BE UNIVERSITY)
BENGALURU
07-2022
Skills
Customer relationship management
Sales performance enhancement
Banking operations
Time management
Relationship building
Sales techniques
Clear communication
Lead generation
KYC processes
Banking product knowledge
Banking policies and procedures
KYC compliance
Sales pipeline management
Building rapport
Upselling and cross selling
Meeting deadlines
Cold calling
Microsoft office
Languages
English
First Language
Hindi
Proficient (C2)
C2
KANNADA
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Certification
IRDA CERTIFIED
Accomplishments
RECEIVED MULTIPLE CERTIFICATES AND AWARDS FOR OUTSTANDING PERFORMANCE AND ACHIEVING TARGETS SET BY THE ORGANIZATION
National Head:Digital Payments & Alternate Channel at IDFC FIRST Bank LimitedNational Head:Digital Payments & Alternate Channel at IDFC FIRST Bank Limited