Hi, I’m
Karl Louis Xavier
Deputy Area Manager - Call Center
Krishnagiri,TN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
years of professional experience
4
Languages
Work History
Bajaj Finance
Area Sales Manager
11.2022 - Current
Job overview
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Led sales region to increase sales and boost team morale.
Conneqt Business Solutions
Senior Team Leader
08.2020 - 10.2022
Job overview
- Conducted team member meetings and updated members on best practices and continuing expectations.
- Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
- Discovered training needs and provided coaching.
- Set clear team goals and delegated tasks and set deadlines.
- Promoted a collaborative work environment, encouraging open communication among team members for better problem-solving abilities.
Digitech Systems
Team Leader
01.2017 - 07.2020
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
Saptagiri College of Arts & ScienceDharmapuri
Bachelor of Science from Computer Science
04.2001
Government Boys Higher Secondary SchoolKrishnagiri
High School Diploma
04.2001
Skills
Sales team supervision
Timeline
Area Sales Manager
Bajaj Finance
11.2022 - Current
Senior Team Leader
Conneqt Business Solutions
08.2020 - 10.2022
Team Leader
Digitech Systems
01.2017 - 07.2020
Saptagiri College of Arts & Science
Bachelor of Science from Computer Science
04.2001
Government Boys Higher Secondary School
High School Diploma
04.2001
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