Hi, I’m
Karl Louis Xavier
Deputy Area Manager - Call Center
Krishnagiri,TN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
years of professional experience
4
Languages
Work History
Bajaj Finance
Area Sales Manager
11.2022 - Current
Job overview
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Led sales region to increase sales and boost team morale.
Conneqt Business Solutions
Senior Team Leader
08.2020 - 10.2022
Job overview
- Conducted team member meetings and updated members on best practices and continuing expectations.
- Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
- Discovered training needs and provided coaching.
- Set clear team goals and delegated tasks and set deadlines.
- Promoted a collaborative work environment, encouraging open communication among team members for better problem-solving abilities.
Digitech Systems
Team Leader
01.2017 - 07.2020
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
Saptagiri College of Arts & ScienceDharmapuri
Bachelor of Science from Computer Science
04.2001
Government Boys Higher Secondary SchoolKrishnagiri
High School Diploma
04.2001
Skills
Sales team supervision
Relationship building
Territory management
Sales presentations
Sales training
Leads prospecting
Pipeline management
Team building
Goal setting and achievement
Employee retention
Timeline
Area Sales Manager
Bajaj Finance
11.2022 - Current
Senior Team Leader
Conneqt Business Solutions
08.2020 - 10.2022
Team Leader
Digitech Systems
01.2017 - 07.2020
Saptagiri College of Arts & Science
Bachelor of Science from Computer Science
04.2001
Government Boys Higher Secondary School
High School Diploma
04.2001