

Motivated retail professional with experience in luxury retail and operations, currently working as a Retail Sales Officer at Tanishq. Strong background in customer engagement, stock handling, CRM updates, scheme planning, and billing support. Previously worked as a Restaurant Manager at Albaik for over three years, developing strong leadership, customer handling, and operational execution skills. Holding an MBA in Marketing and seeking a growth-driven position with a long-term career opportunity.
Tanishq (Tata Group) – Jewelry Retail
RSO – Retail Sales Officer
21 Sep 2024 – 29 Dec 2024 (Temporary Staff)
30 Dec 2024 – Present (Company Payroll)
Key Responsibilities:
Assisting customers in product selection and offering excellent customer service,
Managing scheme planning and explaining ongoing offers,
Maintaining stock management, display, and inventory accuracy,
Handling billing, payment updates, and CRM entries,
Supporting sales targets and daily store operations,
Building customer relationships and ensuring high store standards.
Albaik – Fast Food Restaurant
Restaurant Manager
21 Feb 2021 – 10 Sep 2024
Key Responsi
bilities:
Managed daily restaurant operations and staff supervision.
Ensured customer satisfaction, quick service, and complaint resolution.
Oversaw inventory, stock control, and coordination with vendors.
Maintained hygiene, safety standards, and staff training.
Managed cash handling, sales reporting, and shift planning.
I hereby declare that the above information is accurate to the best of my knowledge
Shakib Khan
Retail Sales
Customer Handling
Stock Management
Scheme Planning
Basic Computer Knowledge
Payment & Billing Management
Team Leadership
Sales Support
Communication Skills
Time Management