Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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Khushal Shenoy

Product Manager
Pune

Summary

19 Years of experience across Product management and Quality assurance. Have led products from the 0-1 to 1-10 journeys. Leveraging Automation tools and frameworks to have the right safety nets in place.

Proactive, Process-Driven and Achievement-Oriented.

Comfortable working in a fast-paced, context-switching and deadline-driven environment.

Primary experience in e-Commerce, SaaS, APIs, B2B, B2C, B2B2C

Overview

19
19
years of professional experience
6
6
years of post-secondary education

Work History

Product Manager

Tripstack
01.2018 - 02.2024
  • Product development: Providing airline content for Online Travel Agencies (OTAs) for LCCs, FSCs, GDS airlines. Built over 45 airline integrations with customers leading to annual gross sales over $2 Billion USD in 2023
  • Product Management: Experienced with Product Strategy, Product Design, Product Improvement, Problem Solving, KPI Metrics, Leadership and Development
  • Product Strategy: Implementing strategies to scale product thereby increasing user engagement and revenue margins. E.g. Self-connect/virtual interlining transfers, Ancillaries integrations, Mobile App integrations, Email services (and more..)
  • Technical Debts: Working with tech teams on road-mapping tech debts. E.g. Moving from Browser based to headless mode of integration, SonarQube implementation, Network calls automation, WebScraping
  • Product Roadmap: Collaborating with leadership, customers and tech teams to finalize quarterly product roadmaps
  • Documentation: Breaking down Roadmap deliverables into EPICs and User Stories with requirement specs and Acceptance criteria
  • Backlog management Keeping backlog prioritized and up-to-date for Sprint and Kanban boards
  • Stakeholder management: Project deliveries, Weekly Demos, Attend to customer escalations, Timely reporting and feedback to Customers and Leadership teams
  • Delivery management: Building and adhering to Project deliverables with timelines and keeping everyone accountable
  • Agile methodologies: Ensuring all Agile processes followed in ceremonies like Grooming, Sprint planning, Daily stand ups, Demos and Retrospectives
  • Revenue strategies: Identifying market opportunities and low hanging fruits. In depth analysis of Business impact vs Complexity. E.g. Self connect initiative helped boost Sales revenue by 35% in 2022 and 42% in 2023
  • KPI monitoring: Using analytics and Generative AI to keep continuous 24x7 eye on Product performance across different markets
  • Incident management: Managed over 50 incident calls with tech team understanding production issues and coming up with RCA and opportunities to improve product
  • QA management: Set up QA teams and automation frameworks from scratch. Adding 20000+ automated tests to continuously run 24x7 (using CI/CD) and help with regression and daily sanity tests across different products/projects
  • Cross team collaboration: Working with other product teams, tech teams, Sales, Data Engineering and Back Office teams
  • Vendor management: Strong relationship with vendors like GCP, BrightData, Capsolver
  • Market research: Monitor market trends, Sales, Revenues and competitor performance to update promotional strategies
  • Hiring and mentoring: Built product team from scratch with interviewing, onboarding. mentoring, knowledge sharing and training sessions

QA Lead

Vibrent
07.2016 - 01.2018
  • QA leadership: Building Data Driven Automation testing framework using Selenium/Appium for Web and Mobile Apps (iOS/Android). Build over 10,000 automation test cases
  • QA processes: Test plan creation, Test plan reviews, Automation code reviews, Project demos to stakeholders and stakeholder management
  • Product discovery: Analyzing market/competition and implementing new features in iOS/Android Mobile apps
  • Product ownership: Working closely with Product team right from ideation to execution of features that enhance product

Technical Specialist

Citiustech
06.2009 - 06.2016
  • Technical Product Management: Working as a product owner and technical specialist to breakdown business requirements into technical stories for the team
  • Backlog management: Keeping JIRA backlogs up to date with requirements and priorities along with being scrum master
  • QA Automation: Using UFT and Selenium to set up over 45000 automated tests across different products (desktop, web, Mobile) and using CI/CD for continuous testing and monitoring

Sr. Test Engineer

Mastek
05.2007 - 06.2009
  • QA Automation: Introduced Automation using QTP to fasten regression test execution using data driven framework
  • Projects: Worked on NHS healthcare project with cross team collaboration between onsite and offshore teams

Test Analyst

Agilisys
07.2005 - 05.2007
  • QA processes: Created successful test plans and test cases to ensure end to end testing with help of team leads
  • Projects: Worked on multitude of projects across different domains from Finance, healthcare, Food, e-commerce and travel

Education

Bachelor of Engineering - Computers

Mumbai University
Mumbai, India
09.2001 - 06.2005

H.S.C - Science

Mumbai University
Mumbai, India
06.1999 - 03.2001

Skills

    Product Management

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Software

Lucid Chart, Miro, Drawio

Kibana, Grafana, Looker, Splunk, Tableau, Google Analytics, MySQL

Google workspace

Playground AI, Bard, ChatGPT

JIRA, Confluence, Trello, Asana, Aha!, Figma

Postman, JMeter, ReadyAPI

Selenium, Appium

Slack, Teams, Google meets

Windows, MacOS, iOS, Android

Interests

Swimming, Gardening, Podcasts, Pets, NGO volunteering

Timeline

Product Manager

Tripstack
01.2018 - 02.2024

QA Lead

Vibrent
07.2016 - 01.2018

Technical Specialist

Citiustech
06.2009 - 06.2016

Sr. Test Engineer

Mastek
05.2007 - 06.2009

Test Analyst

Agilisys
07.2005 - 05.2007

Bachelor of Engineering - Computers

Mumbai University
09.2001 - 06.2005

H.S.C - Science

Mumbai University
06.1999 - 03.2001

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Khushal ShenoyProduct Manager