Kiranmala Mohanty
Bhubaneswar
Overview
2
2
years of professional experience
Work History
Executive Car Loan, In Grade L9
Mahindra & Mahindra Financial Services Ltd.
Bhubaneswar
08.2023 - 01.2025
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Assisted clients with loan inquiries and applications, ensuring a seamless customer experience.
- Adapted to customer feedback to enhance service delivery and satisfaction.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Coordinated and directed activities concerning loan processing to ensure timely approvals and customer satisfaction.
- Organized and facilitated regular meetings with senior management teams to enhance communication and collaboration.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Implemented successful business strategies to increase revenue and target new markets.
Associate Sales Mangar-Business Banking
Max Life Insurance Company Ltd.
Bhubaneswar
02.2023 - 05.2023
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed and implemented effective sales strategies to drive business growth and improve market positioning.
Junior Relationship Manager
Pnb MetLife Life Insurance Ltd
Bhubaneswar
10.2022 - 02.2023
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Analyzed customer requirements and recommended efficient investment products.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Analyzed client capital structures and plans and recommended products and financial strategies to meet needs.
Education
MBA - Continue
Amity University Online(MBA)
01-2026
Bachelor of Arts -
Kendrapara Evening (Degree) College
Kendrapara11-2020
Associate of Arts -
Kendrapara Autonomous College, Kendrapara
Kendrapara03-2017
High School Diploma -
Maa Mangala Uchha Bidya Pitha
Kendrapara02-2015
Skills
- Customer relationship management
- Financial analysis
- Project management
- Client needs assessment
- Communication skills
- Strategic planning
- Team collaboration
- Operations and finance expert
- Cross-functional team leadership
- Human resources
- Human resources management
Languages
Hindi
Proficient (C2)
C2
Odia
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
Executive Car Loan, In Grade L9
Mahindra & Mahindra Financial Services Ltd.
08.2023 - 01.2025
Associate Sales Mangar-Business Banking
Max Life Insurance Company Ltd.
02.2023 - 05.2023
Junior Relationship Manager
Pnb MetLife Life Insurance Ltd
10.2022 - 02.2023
MBA - Continue
Amity University Online(MBA)
Bachelor of Arts -
Kendrapara Evening (Degree) College
Associate of Arts -
Kendrapara Autonomous College, Kendrapara
High School Diploma -
Maa Mangala Uchha Bidya Pitha