Krishna Kachi
Pune,MH
Summary
Dynamic Cluster Manager with a proven track record at Blinkit Commerce Private Limited, adept in workforce planning and operations management. Spearheaded innovative product launches and strategic corporate communications, significantly driving sales. Excelled in training managers and analyzing market trends, contributing to impactful quarterly growth. Skillfully blends analytical prowess with leadership capabilities to exceed corporate objectives.
Overview
14
14
years of professional experience
Work History
Cluster Manager
Blinkit Commerce Private Limited
04.2023 - Current
- Trained facility managers on company policy and procedure for similar performance throughout cluster.
- Researched key competition, retail sector trends and current trading opportunities for new initiative ideas.
- Implemented trending initiatives to help drive sales across cluster.
- Provided weekly income and quarterly cluster reports to company headquarters.
CITY OPEARTIONS MANAGER
SUPR DAILY PVT LIMITED
06.2019 - 03.2022
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Senior Assistant Manager
Jubilant FoodWorks Limited
08.2015 - 06.2019
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
Assistant Restaurant Manager
Dodsal Group Pizza Hut
11.2013 - 07.2015
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Supervised all areas of restaurant to keep it clean and well-maintained.
Shift Manager
KFC MALAYSIA (KFCH)
03.2011 - 08.2013
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Kept employees operating productively and working on task to meet business and customer needs.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
MBA -
06-2022
B.COM - COMMERCE
08-2018
Skills
- Workforce planning
- Product launches
- Corporate communications
- Operations management
Timeline
Cluster Manager - Blinkit Commerce Private Limited
04.2023 - Current
CITY OPEARTIONS MANAGER - SUPR DAILY PVT LIMITED
06.2019 - 03.2022
Senior Assistant Manager - Jubilant FoodWorks Limited
08.2015 - 06.2019
Assistant Restaurant Manager - Dodsal Group Pizza Hut
11.2013 - 07.2015
Shift Manager - KFC MALAYSIA (KFCH)
03.2011 - 08.2013
D Y Patil School Of Management - MBA,
JRN University - B.COM, COMMERCE
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