Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Hobbies and Interests
Languages
Details - Location
References
Timeline
Generic

KUMAR THAPA

HYDERABAD

Summary

Over 7 years of experience into business operations, account management ,Sales/BD. Energetic and motivated professional filled with practical experience . Seasoned Senior Key Account Manager with significant experience in managing large key accounts, increasing sales revenue, and fostering client relationships. Demonstrated strengths include strategic planning, negotiation, and leadership skills. Previous roles have shown a marked improvement in customer satisfaction levels and growth in account profitability.

Overview

9
9
years of professional experience

Work History

Sr. Key Account Manager

Zomato Hyperpure Private Limited
Hyderabad
07.2024 - Current
  • Managing 4 people under me with combined portfolio of 1.8 Cr
  • Successfully managed a monthly portfolio worth 3 Cr, driving enhanced client satisfaction.
  • Conducted strategic problem-solving meetings to effectively resolve client issues.
  • Developed and implemented client retention strategies to strengthen relationship building.
  • Awarded 'Hunter Award' twice for top national acquisition success.

Key Account Manager

Zomato Hyperpure Private Limited
Hyderabad
07.2023 - 07.2024
  • Managed a portfolio of 1.2 crore and grew those accounts to 1.9 crore over the span of 1 year.
  • Won a national competition for acquisition and account management.
  • SPOC for Spices category for the city,

Team Lead - Operations

Astrotalk
Remote
07.2022 - 06.2023
  • Handled team of 7 people ( Regional on boarding team )
  • Responsible for managing & on boarding of regional astrologers
  • Data Management, Quality improvement & Data Analysis
  • Managed on boarding of foreign astrologer in the platform
  • Improving operation process

Area Manager- Key Accounts

Phone Pe private Limited
Surat
02.2020 - 09.2020
  • Responsible for Acquisition & Relationship management of Local Key Account in respective vertical.
  • To have / develop a deep understanding of the category, consumer behaviour, merchant dynamics etc;
  • Would have ownership of topline numbers for the vertical.
  • Responsible of Supply and Demand side of the business.
  • Managing a team of 8 people indirectly.

Key Account Manager

Zomato Media Pvt. Ltd.
Vadodara
01.2019 - 02.2020
  • Managing a team of 8 people for Ad sales department.
  • Account Management.
  • Managing important portfolio for the city.
  • Making Business plan for our merchants.
  • Discussing growths and implementing the plans.
  • Awarded Sales Rockstar for achieving highest sales for west region.

Sales Manager

Swiggy
Ahmedabad
12.2017 - 01.2019
  • Responsible for Account Management and Acquisition.
  • Generating Business.
  • Business Development.

Business Development and Key Account operations

Innovsource Pvt. Ltd.
Ahemadabad
03.2016 - 12.2017
  • Responsible for handling manpower operations all across Gujarat for Amazon transportation Pvt. Ltd.
  • Managing a workforce of 650 people.
  • Creating, managing and analyzing performance data and other information.
  • Ensuring compliance to all Environmental Health & Safety goals & objectives.
  • Marketing Temp Staffing Services to Corporate Clients.
  • Developing Strong Client relationship.
  • Demonstrating our range of services to prospective customers.

Education

Post Graduate Diploma in Management -

Unitedworld School Of Design
Gandhinagar
06.2016

B.com -

Heramba Chandra College
Calcutta
06.2013

Sr. Secondary -

K.V Fort William
Calcutta
03.2010

Post Graduate Diploma in Management (PGDM) - Marketing, Operations

Unitedworld School of Business
Gandhinagar

Skills

  • Data analysis
  • Sales forecasting
  • Team leadership
  • Market analysis
  • Performance metrics
  • Strategic problem solving

References

References available upon request.

Extracurricular Activities

  • Winner in 2008 in football at cluster level,
  • Represented Calcutta region at regional level in football,
  • Represented Karnavati knowledge village at IIM Ahmedabad in football tournament,
  • Winner of Inter college volleyball tournament,
  • Runners up in Football tournament 2014-15 at inter college,
  • Runners up in football tournament 2015-16 at inter college,
  • Winner of Futsal Tournament at inter college tournament,
  • Represented a local club in various tournaments between 2018-2019. Played football for Kahani FC in semi professional level.

Hobbies and Interests

  • Astrology
  • Reading
  • Travelling

Languages

  • English
  • Hindi
  • Nepali
  • Bengali
  • Gujarati

Details - Location

Hyderabad, India

References

References available upon request.

Timeline

Sr. Key Account Manager

Zomato Hyperpure Private Limited
07.2024 - Current

Key Account Manager

Zomato Hyperpure Private Limited
07.2023 - 07.2024

Team Lead - Operations

Astrotalk
07.2022 - 06.2023

Area Manager- Key Accounts

Phone Pe private Limited
02.2020 - 09.2020

Key Account Manager

Zomato Media Pvt. Ltd.
01.2019 - 02.2020

Sales Manager

Swiggy
12.2017 - 01.2019

Business Development and Key Account operations

Innovsource Pvt. Ltd.
03.2016 - 12.2017

Post Graduate Diploma in Management -

Unitedworld School Of Design

B.com -

Heramba Chandra College

Sr. Secondary -

K.V Fort William

Post Graduate Diploma in Management (PGDM) - Marketing, Operations

Unitedworld School of Business

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