Seeking a challenging position in a reputable organization to expand and utilize my learning, skills and knowledge. Possess excellent communication skills and have an eye for detail. Flexible to work in any environment as required.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Customer Support Executive
Tech Mahindra Limited
08.2024 - 01.2025
Improved customer satisfaction and loyalty by efficiently addressing and resolving inquiries, concerns, and complains.
Reduced average call handling time, allowing team to assist more customers per day.
Achieved high customer service ratings consistently.
Associate Sales Consultant
Paisabazaar
02.2024 - 05.2024
Achieved consistent growth in loan sales, utilizing strong negotiation skills.
Enhanced customer satisfaction by providing tailored loan solutions.
Exceeded monthly sales targets regularly.
Provided exceptional customer service throughout the entire loan process.
Evaluated loan requests and documents to verify accuracy and completeness.
Identified opportunities to cross-sell and upsell loan products to customers.