LAWRENCE WILSON V
Product Manager
TIRUCHIRAPPALLI
Summary
Diligent Product Manager with 8+ years of SAAS experience specializing in restaurant-commerce solutions, including online ordering, tableside service, and POS systems. Manages the product lifecycle from discovery to launch, ensuring quality through strong research and design capabilities. Leverages AI technologies to convert innovative concepts into engineering-ready products, enhancing user experiences in the restaurant industry.
Overview
8
8
years of professional experience
Work History
Product Manager
MaghillHub
10.2024 - Current
- Own strategy, roadmap, and delivery for a connected suite of restaurant-commerce products — guest ordering, payments, in-store operations, and back office — serving restaurants and bars across the US.
- Run discovery end to end — market and competitor analysis, customer research, and requirements — then specify and design the production-ready front-end experience before engineering handoff.
- Took the premium tableside and kiosk ordering experience from concept to a flagship sales driver, differentiating the platform in a crowded market.
- Drive the connected operations stack — KDS and customer displays, employee management, CRM, and hardware integrations (printers, cash drawers, peripherals) — keeping the platform reliable on live restaurant floors.
- Lead a cross-functional team of architects, engineers, designers, and field support from concept through live deployment and post-launch iteration.
QA Lead
MaghillHub
02.2021 - 10.2024
- Lead QA for the entire POS and analytics platform — test strategy, release readiness, and defect governance across every release.
- Built the coverage and triage discipline that made fast, low-risk releases routine, partnering closely with engineering on quality.
Software Test Engineer
Xortican Technologies
12.2015 - 05.2019
- Conducted manual testing for e-commerce and banking applications — Big Market (online retail), Herbocare (commission platform), and a credit-card/fleet-management system — across functional, regression, integration, and database layers to ensure quality and reliability.
- Built and maintained test suites from specifications, ran SQL-based data validation, and drove defects to resolution through structured triage with developers.
- Adjusted test coverage to meet evolving requirements across release cycles, providing consistent status reporting independently and collaboratively.
Education
B.E. -
J.J. College of Engineering & Technology
Tiruchirappalli01-2014
Skills
Product strategy
Product roadmaps
Product lifecycle management
KPI tracking
Market analysis
Project planning
Critical thinking
Teamwork and collaboration
Accomplishments
- Sales-driving launch — took the premium tableside ordering and self-serve kiosk experience to market as a sales magnet for restaurants and bars across the US, opening new accounts.
- 3x faster delivery — cut feature delivery from three months to one by pioneering an AI-driven research-to-design pipeline (Claude), personally carrying features from concept to engineering-ready build.
- Release quality at scale — sustained a biweekly release cadence at under 0.5% defect leakage across the platform, setting the quality bar as QA lead.
- Full-suite ownership — own product end to end across the restaurant ecosystem: ordering, payments, kiosks, POS, KDS, loyalty, back office, CRM, and hardware.
Timeline
Product Manager
MaghillHub
10.2024 - Current
QA Lead
MaghillHub
02.2021 - 10.2024
Software Test Engineer
Xortican Technologies
12.2015 - 05.2019
B.E. -
J.J. College of Engineering & Technology