LEO VARGHESE KUTTIKADAN
ERNAKULAM
Summary
Results-driven Business Development and Customer Relations Professional with 13 years of experience in leading high-impact strategies and building strong client relationships. Proven track record of driving revenue growth, optimizing customer satisfaction, and spearheading market expansion initiatives. Adept at managing cross-functional teams, leveraging data-driven insights to enhance performance, and implementing innovative solutions to achieve organizational goals. Skilled in strategic planning, team leadership, and stakeholder engagement, with a demonstrated ability to cultivate and maintain key partnerships. Seeking to leverage extensive expertise and leadership skills to contribute to a dynamic team in a managerial capacity.
Overview
17
17
years of professional experience
Work History
Area Sales Manager
Assurant Automotive India Pvt Ltd
Ernakulam
07.2017 - Current
- Key account management of Extended Warranty and PMP program for clients through their Dealerships.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Handling and development of program across the Kerala region.
- Diversified profile management, which includes 11 OEMs in the Electric, Two-wheeler, Passenger, and Commercial Vehicle segments.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Prepared sales presentations for clients, showing success and credibility of products.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging, and sustainable sales opportunities.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Held meetings with the director to identify techniques to overcome sales obstacles.
- National topper and consistent performer in all product verticals.
Center Director
Miles Education
Ernakulam
02.2017 - 06.2024
- Developed and managed annual operating budget for center.
- Established policies and procedures related to center operations.
- Managed daily operations of the center including scheduling, customer service, safety protocols.
- Collaborated with local organizations to promote services offered at the center.
- Implemented strategic plans to enhance overall productivity of the organization.
Asst. Manager
DTDC Express Ltd
Ernakulam
04.2016 - 12.2016
- Sales handling and development of Supply Chain Solution for entire Kerala region
- Business Developing for Cochin Region
- Taking care of existing business and client profile
- Customer relationship and handling for region
- B2B, B2C and corporate lead management
- Achieving given targets and reporting to Zonal head regarding sales
- Handling regional sales and sales process
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Assisted in organizing and overseeing assignments to drive operational excellence.
Team Leader
BMW Platino Classic Motors India Pvt Ltd
Ernakulam
05.2014 - 03.2016
- Facilitating sale of BMW Automobiles and BMW Premium Services
- Interaction with premium clients and supporting team in sales and services
- Continuous study & research about the product and advanced technologies
- Reporting monthly sales figures and achieving sales figure for month
- Built strong relationships with customers through positive attitude and attentive response
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives
- Mentored and guided employees to foster proper completion of assigned duties.
Senior Executive
Maruti Suzuki Popular Vehicles & Services
Ernakulam
02.2013 - 03.2014
- Sale of Maruti Suzuki cars under team
- Interaction with clients
- Study about product and advanced technologies
- Reporting monthly sales figures and achieving sales figure for month.
Asst. IT Manager
O Zone Networks Pvt Ltd
New Delhi
05.2009 - 05.2010
- Handling Wi-Fi Network of The Lalit Resort & Spa, Bekal, Kerala
- Handling Guest LAN/Wi-Fi Network
- Helping IT Manager in network issues
- Helping IT manager in handling the operational software's, interfaces & servers.
Network Admin
Aristo Pharmaceuticals India Pvt Ltd
Ernakulam
06.2007 - 06.2008
- Installing and Managing Office 2007, 2003 and 2000 Other Windows Utilities
- Installing and Configuring WinXp, Win2000, Win98 and Windows Server 2003
- Trouble shooting Hardware problems of Desktops
- Installing and Configuring Outlook Express and Microsoft outlook 03/07
- Sharing & Configuring Printers
- Managing Fax machines.
Education
Bachelor of Commerce -
Mahatma Gandhi University
Ernakulam, KL05.2014
Association of Chartered Certified Accountants -
Indian School of Commerce
Ernakulam, KL04.2013
DIPLOMA: HOTEL MANAGEMENT -
S.H. Kelkar College
05.2009
Cisco Certified Network Administrator -
Options
Ernakulam, KL05.2008
Associate Diploma: Hardware & Networking -
Options
Ernakulam, KL12.2007
Higher Secondary Certificate -
M.P.M English Medium Higher Secondary School
Ernakulam, KL03.2007
Secondary School Leaving Certificate: Computer Science -
St. Jude's English Medium Higher Secondary School
Ernakulam, KL03.2005
Skills
- Sales Enablement
- Contract Review
- Presentations and proposals
- Market and competitive analysis
- Territory and account management
- Consultative and relationship selling
Accomplishments
- Enabled Kerala territory to perform with the best levels of achievements in Assurant india.
- Accelerated the student enrollments thereby achieving all time highest performance in enrolments.
Affiliations
- Diecast car collector with with collection of over 700 cars.
Timeline
Area Sales Manager
Assurant Automotive India Pvt Ltd
07.2017 - Current
Center Director
Miles Education
02.2017 - 06.2024
Asst. Manager
DTDC Express Ltd
04.2016 - 12.2016
Team Leader
BMW Platino Classic Motors India Pvt Ltd
05.2014 - 03.2016
Senior Executive
Maruti Suzuki Popular Vehicles & Services
02.2013 - 03.2014
Asst. IT Manager
O Zone Networks Pvt Ltd
05.2009 - 05.2010
Network Admin
Aristo Pharmaceuticals India Pvt Ltd
06.2007 - 06.2008
Bachelor of Commerce -
Mahatma Gandhi University
Association of Chartered Certified Accountants -
Indian School of Commerce
DIPLOMA: HOTEL MANAGEMENT -
S.H. Kelkar College
Cisco Certified Network Administrator -
Options
Associate Diploma: Hardware & Networking -
Options
Higher Secondary Certificate -
M.P.M English Medium Higher Secondary School
Secondary School Leaving Certificate: Computer Science -
St. Jude's English Medium Higher Secondary School
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