Lokesh Rawat
Delhi
Summary
Hands-on technical support and maintenance professional with over 3 years of experience in system installation, troubleshooting, project coordination, and client support. Proven track record in managing large-scale IT projects, technical training, and leading teams for system uptime and efficiency. Skilled in Microsoft technologies, server systems, and handling on-site support in high-pressure environments like airports and government facilities.
Overview
4
4
years of professional experience
Work History
Project & Maintenance Manager
Infosoft Digital Design & Services
New Delhi
10.2021 - 06.2025
- Managed execution of projects involving CCTV systems, LED boards, RF-links, and video walls.
- Provided technical support for FIDS and CCTV systems, tracked inventory and AMC schedules.
- Worked on CRM for complaint management, invoicing, and contract tracking.
- Led coordination for system handovers and client satisfaction.
- Prepared detailed maintenance and performance reports.
X-BIS Machine Training & Implementation
NUCTECH
- Installed and commissioned 100x100 and 60x40 models at Prayagraj Airport.
- Conducted diagnostics, troubleshooting, and ensured compliance with safety standards.
- Coordinated with technical teams and airport officials for timely delivery.
Education
B. Tech - Electrical, Electronics and Communications Engineering
Sat Kabir Institute of Technology
08-2028
Guru Nanak Dev Institute of Technology
Delhi01.2021
Good Luck Public School
Delhi01.2018
Skills
- Windows Server OS
- Office 365
- System Installation
- Troubleshooting
- Upgrades
- X-BIS Machine Operations & Commissioning
- ERP
- CRM
- AMC Management
- Budget Quotations
- Technical Documentation
- Customer Support
- Team Handling
- Vendor Coordination
- Client Communication
Accomplishments
Awarded Best Customer Service Excellence for outstanding project support and client handling.
Languages
- Hindi, Native
- English, Intermediate - B1
Timeline
Project & Maintenance Manager
Infosoft Digital Design & Services
10.2021 - 06.2025
X-BIS Machine Training & Implementation
NUCTECH
B. Tech - Electrical, Electronics and Communications Engineering
Sat Kabir Institute of Technology
Guru Nanak Dev Institute of Technology
Good Luck Public School
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