Lovlesh Kumar

• Implemented software updates, patches, hotfixes, and service packs on Office 365 systems.
• Identified areas where improvements could be made in terms of system administration processes related to Office365 deployments.
• Troubleshot any issues encountered when deploying or managing components within the office365 ecosystem.
• Provided training sessions for staff members on how to use the different features of Office 365.
• Deployed new Office 365 features and services to improve productivity.
• Managed user accounts in Active Directory and Azure AD Connector.
• Created mailbox policies and assigned appropriate permissions to users.
• Assisted with the migration of email from legacy systems into Office 365 environment.
• Developed scripts to automate administrative tasks in Office 365.
• Administer and manage the Office 365 environment, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
• Manage and troubleshoot mail flow, distribution groups, and mailbox permissions within Exchange Online.
• Configure and maintain SharePoint Online sites, document libraries, and user permissions to support collaboration across teams.
• Monitor Office 365 service health and performance, ensuring minimal downtime and rapid issue resolution.
• Manage Office 365 licenses and subscriptions, optimizing cost and ensuring compliance with corporate policies.

• · Worked on and managed Microsoft Office 365 cloud services.
• · Managed and maintained the management staff emails on Google G Suite.
• · Managed all company assets.
• · Responsible for all IT-related tasks required for any project.
• · Managed and implemented IT policies for users and contract-based employees.
• · Implemented new technology according to company needs.
• · Managed renewals of the company's domains, hosting, and other cloud services.
• · Managed Windows Server 2012 R2 and 2016 roles (Active Directory, DNS, DHCP).
• · Managed Ubuntu-based cloud servers (basic tasks).
• · Managed firewall and other security devices.
• · Coordinated with developers to manage the company's websites.
• · Handled daily user issues.
• · Managed biometrics and printers.

• · Maintained and managed all systems, including servers and other IT-related equipment.

· Provided continuous troubleshooting for tickets and network connectivity issues in Windows.

· Managed MS SQL Server databases, including user roles, backups, creation, and restoration.

· Implemented and maintained security measures, including firewalls, security policies, and security templates.

· Planned, implemented, and maintained Windows-based infrastructure.

· Created online documentation (using Google Forms) to assist employees in solving day-to-day issues.

· Installed and maintained hardware/software equipment, including switches and routers.

· Handled installation and configuration of firewalls such as GajShield, Cyberoam, SonicWALL, and Cisco.

· Worked on Windows Server 2012, 2012 R2, and 2016 (Active Directory, DNS, IIS, DHCP, FTP).

· Created hardware RAID on servers like HP ML110 and IBM X3300 M4.

· Performed daily backups of all server data.

· Maintained an ownCloud server on Debian Linux.

· Managed all office assets, including allocation and security for contract-based employees.

· Managed video conferencing devices, including Polycom and Panasonic.

· Communicated with vendors and clients.

· Managed and worked on Enjay NAS, handling tasks like automatic Tally backups, file sharing, permissions, file quotas, and hardware RAID creation.

· Managed domains, email IDs, online hosting, and cloud servers (NetMagic Solutions, i2k2 Networks, Amazon AWS services, GoDaddy, HostGator, Net4India, etc.).

• · Assembled and maintained computers, troubleshooting both hardware and software issues.
• · Installed and configured peripheral components and drivers.
• · Configured and troubleshooted desktops and laptops.
• · Configured and maintained network equipment.
• · Installed and configured network technologies.
• · Worked on Arduino-based automation projects.
• · Troubleshot desktop-level issues for users.
• · Installed and troubleshot OS-related problems, including Windows, Ubuntu, and Android.
• · Resolved various technical problems.
• · Backed up and configured Microsoft Outlook.
• · Crimped, punched, and installed network cables on network devices.
• · Took backups and restored data on SQL Server 2008 R2.
• · Installed network-deployed printers.
• · Provided support to field executives using Ammy Admin, TeamViewer, and AnyDesk.
• · Worked on DVR systems (CP Plus, Hikvision).
• · Installed and maintained recording servers.
• · Installed, configured, and worked with broadband routers and modems, including D-Link and TP-Link.