Mahath Suresh
Pune
Summary
A Product Manager Professional with substantial experience in guiding product development and driving market success. Adept at leveraging data-driven insights, leading cross-functional teams, and aligning projects with business goals. Strong focus on collaboration, flexibility, and delivering impactful results. Skilled in strategic planning, user experience optimization, and agile methodologies.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Product Manager
Mastercard from Opus Technologies
12.2024 - Current
- Project: Event Driven Application development using Reactive System Architecture
- Product: A Framework which uses Kafka and NATS as messaging brokers for Event Driven communication
- Defined and communicated a clear product vision and roadmap aligned with business goals using tools like Aha!, Confluence, Rally and Jira.
- Conducted market research, competitive analysis, and user interviews to identify customer needs and product opportunities.
- Collaborated cross-functionally with engineering, design, marketing, and sales teams to deliver high-impact product features.
- Documented and prioritized product requirements into Objective, Initiatives, Epics, Features, User Stories with clear description and acceptance criteria.
- Led agile ceremonies including sprint planning, daily scrum meetups, and retrospectives along with Product Refinement sessions.
- Analysed product performance using KPIs, A/B testing, and customer feedback to inform data-driven decisions.
Senior Product Owner
FIS from Lancesoft
07.2024 - 11.2024
- Project: Azure Middleware Integration
- Product: Corporate Apps integration
- Defined and maintained the product backlog for Azure-based middleware integration initiatives, ensuring alignment with business objectives and technical architecture.
- Translated business requirements into clear, actionable user stories and acceptance criteria for Azure services (e.g., Logic Apps, API Management, Service Bus, Functions).
- Collaborated with enterprise architects, cloud engineers, and integration specialists to design scalable and secure integration solutions.
- Prioritized backlog items based on business value, technical dependencies, and stakeholder feedback, ensuring timely delivery of middleware components.
- Acted as the primary liaison between business stakeholders and Azure development teams, facilitating clear and consistent communication.
- Led Agile ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) to drive continuous delivery of integration features.
- Validated integration solutions to meet with functional, performance, and compliance requirements before release.
Senior Business Analyst /Senior Product Owner
Tata Consultancy Services
09.2021 - 08.2023
- Project: HR & People Advisory Services and Strategic Workforce Planning.
- Product: A SaaS workforce application that provides the capability to manage the Current, Future and Target state of Organizations.
- Developed comprehensive Product Roadmaps outlining product vision, goals, and milestones for successful execution that resulted in revenue by 10%.
- Conducted Stakeholder Management to identify business and engineering stakeholders and to engage them throughout project.
- Conducted Market Research to identify new opportunities and target markets.
- Owned and prioritized product backlog by documenting them into Epics, Features, User Stories with well-defined acceptance criteria.
- Developed UI/UX wireframes/mockups design by coordinating with UI/UX developers' team.
- Conducted product backlog grooming sessions by collaborating with Development and QA team to ensure single point of contact for any product related queries.
- Streamlined project management processes for improved efficiency and timely product delivery.
Senior Business Analyst /Agile Product Owner
Ibs Software Services
05.2019 - 08.2021
- Project: Travel & Hospitality and Hotel Booking Gateway
- Product: A SaaS hospitality application that provides the capability to search, book, modify and cancel Air and Hotel bookings.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Served as primary liaison between technical teams, business units, and external partners during product development stages.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Performed gap analysis to identify areas of improvement that improved sales by 25%.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
Senior Business Analyst
Mastercard from EPAM Systems
05.2018 - 04.2019
- Project: Mastercard Payment Gateway Integration of PayPal, Alipay and Rupay
- Product: A payment gateway system that provides the capability to process financial transactions.
- Worked one-on-one with clients to improve API specifications and created technical specification documents.
- Mapped API request and response required for Integration Documentation of Technical Epics, Features and User Stories.
- Conducted product backlog grooming sessions in collaboration with Business and Development team.
- Mentored junior team members in Agile methodologies and best practices for effective Product Owner role execution.
Project Coordinator
Fragomen Immigration Services
12.2016 - 02.2018
- Project: Foreign National Immigration Business Process
- Product: Immigration data processing system
- Recognized business requirements and identified gaps in different processes and implemented automated process improvement initiatives across business models.
- Collected, organized, and analyzed data to identify trends and patterns and to develop insights and recommendations.
- Evaluated new RPA tools and platforms to stay current with industry trends and offer cutting-edge solutions to clients.
Business Systems Analyst
HSBC Technology & Services
05.2010 - 05.2016
- Project: Trade Finance - Commercial Banking
- Product: Invoice Factoring Application
- Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes.
- Conducted live migration drills with sustain teams to test response time and functionality of Business Continuity Emergency Fail Over backup environments.
- Conducted root cause analysis & documented solutions for problems.
- Coordinated implementation, Business tests and observed initiation of system to validate performance.
- Championed change management initiatives within organization, promoting benefits of adopting new technologies to improve overall efficiency.
- Coordinated data migration and consolidation efforts.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Education
Bachelor of Technology - Computer Science Engineering
Cochin University of Science And Technology
04-2009
Skills
- Product Management
- Business Analysis
- Stakeholder Management
- Business Process Modeling and Mapping
- Gap and Impact Analysis
- Use Case Development
- Wireframes and Prototypes build
- User Acceptance Testing
- Roadmap and Strategic Planning
Certification
Certified Scrum Product Owner
Tools
Jira, Azure DevOps, Aha!, Excel, Confluence, ServiceNow, MS Visio, Draw.io, Lucid chart, MS PPT, Figma, Adobe, Mock-flow, Proto.io, Contentful, AEM, MS Excel, Power BI, SAP BO
Timeline
Product Manager
Mastercard from Opus Technologies
12.2024 - Current
Senior Product Owner
FIS from Lancesoft
07.2024 - 11.2024
Senior Business Analyst /Senior Product Owner
Tata Consultancy Services
09.2021 - 08.2023
Senior Business Analyst /Agile Product Owner
Ibs Software Services
05.2019 - 08.2021
Senior Business Analyst
Mastercard from EPAM Systems
05.2018 - 04.2019
Project Coordinator
Fragomen Immigration Services
12.2016 - 02.2018
Business Systems Analyst
HSBC Technology & Services
05.2010 - 05.2016
Bachelor of Technology - Computer Science Engineering
Cochin University of Science And Technology
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