Makarand Jawale
Badlapur
Summary
To pursue a career growth that provides me an opportunity to show my skills and improve my knowledge with the latest trends and to be part of the team that works dynamically towards the growth of the organization. Forward-thinking professional offering more than 4 years of experience working in fast-paced environments. Expertise in planning. installing and maintaining large-scale systems and infrastructures. Proven leader with success in building strong teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Senior System Engineer
Jampot Technologies Pvt Ltd.
09.2021 - Current
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems
- Improved network efficiency by implementing new server configurations and optimizing system operations
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance
- Interacted and negotiated with vendors, outsources and contractors to secure products and services
- Customized and repaired technology based on staff requests
- Built, repaired and installed computer-related hardware based on deployment procedures
- Collaborated with cross-functional teams to design, install, and configure efficient network systems
- Ensured network security by implementing stringent policies, monitoring tools, and incident response plans
- Provided network support services for devices such as hubs, bridges, routers, and other hardware
- Provided complete end-to-end engineering and installation of route-based IP network solutions
- Created VPN infrastructure and allowed for secure remote connections
- Maintained company servers, computers, printers, cables, and other equipment
- Collaborated with cross-functional teams for successful cloud migration projects, reducing overall IT costs
- Enhanced system performance by optimizing VMware configurations and settings
- Planned and implemented upgrades to system hardware and software
- Designed and evaluated WAN and LAN connectivity technologies
- Created and administered profiles and accounts, also maintaining systems documentation.
Associate Desktop Engineer
Quoss Corp LTD
09.2019 - 08.2021
- Reduced helpdesk support tickets by proactively addressing common user issues through regular maintenance
- Provided remote support to off-site employees, ensuring seamless integration with company systems and continued productivity
- Managed inventory of hardware components, ensuring availability for upgrades and replacements as needed
- Implemented robust backup strategies to safeguard critical data from loss or corruption due to hardware failures or security breaches
- Developed customized desktop solutions to meet unique business requirements, enhancing overall workflow efficiency
- Trained new hires on computer and software use and company policies
- Optimized PC performance through regular updates, patches, and system upgrades
- Configured hardware, devices, and software to set up workstations for employees
- Installed new or upgraded hardware and software and coordinated installation and follow-up with the user to achieve customer satisfaction
- Monitored systems in operation and quickly troubleshot errors
- Walked individuals through basic troubleshooting tasks
- Analyzed issues to identify troubleshooting methods needed for quick remediation
- Monitored system performance to maintain system integrity
- Provided comprehensive technical support for users, addressing various issues related to computer systems, peripherals, and applications
- Installed and configured operating systems and applications
- Diagnosed and troubleshot hardware, software, and network issues
- Installed, configured, and maintained computer systems and network connections
- Created user accounts and assigned permissions
- Configured and tested new software and hardware
- Helped streamline repair processes and update procedures for support action consistency.
Education
Diploma, First class -
01.2020
S.S.C, Second class -
01.2012
Skills
- Switches and routers
- Server Hardware Maintenance
- Helpdesk operations
- Firewalls
- Virtualization Technologies
- Technical Troubleshooting
- Network Troubleshooting
- IP Addressing
- Wireless Networking
- Load Balancing
- LAN switching technologies
- IP Addressing and Subnetting
- Firewall management tools
- Verbal and written communication
- Office 365 troubleshooting
- Mobile Device Management
- DHCP Management
- DNS Configuration
- Windows Server Administration
Personal Information
- Place of Birth: Kalyan
- Title: Senior System Engineer
- Date of Birth: 09/11/96
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Hobbies and Interests
Watching Movies, Photography
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Senior System Engineer
Jampot Technologies Pvt Ltd.
09.2021 - Current
Associate Desktop Engineer
Quoss Corp LTD
09.2019 - 08.2021
Diploma, First class -
S.S.C, Second class -
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