Malarvizhi Udayakumar

• Designed and launched a rewards program that encouraged employee performance and engagement.
• Foster positive work culture by driving organizational changes & restructuring HR processes that helped to create productive work force by employees
• Managed employee grievances, ensuring timely resolution and fair hearings for all parties involved, contributing to a supportive work environment.
• Coordinated with finance on employee compensation and benefits administration, overseeing statutory documentation and employee separations and settlements to ensure compliance and accuracy.
• Organized employee engagement events, including birthday celebrations, festive activities, team-building exercises, and outings, to enhance workplace morale and foster team cohesion.
• Maintaining monthly reports on employee count including addition & deletion of employees, Overtime payments, Bonus & Incentives
• Maintained accurate records of proceedings to ensure compliance and protect employee privacy.
• Vendor Management in liaison with agreement renewal of all HR operational requirements

• Supported full-cycle recruitment across sourcing, screening, interviewing, and offer negotiation for positions at all levels.
• Managed lateral, volume, leadership, specialist, and confidential hiring.
• Led recruitment drives to quickly staff teams for high-demand roles.
• Coached recruitment specialists to efficiently fill open roles within tight timelines, achieving hiring targets.
• Develop talent pipelines for critical and recurring positions.
• Sourced diverse candidates through social media and networking, enhancing talent pipeline effectiveness.
• Drive employee referral and recruitment campaigns.
• Translate business requirements into effective recruitment plans.
• Allocate requirements among recruiters based on expertise and workload
• Monitor candidate pipeline and source effectiveness.
• Leverage LinkedIn, job portals, social media, Boolean search, and digital sourcing tools
• Ensure recruitment practices comply with company policies and applicable employment regulations
• Establish standardized interview, selection, offer, and onboarding processes
• Maintain confidentiality of candidate and organizational information
• Took part in employee training and diversity promotion to improve workplace culture.
• Contributed to management planning by building strategies and execution plans aligned with business goals.
• Developed hiring and recruitment policies that streamlined practices and improved overall recruitment processes.
• Supported candidates through offer discussions, salary negotiation, and paperwork to meet client needs
• Supported candidates through offer discussions, salary negotiation, and paperwork to meet client needs

• Oversaw HR functions including recruitment, employee engagement, employee relations, and new employee orientations to enhance workforce integration and culture.
• Managed HR hiring process during business emergencies to meet urgent staffing needs.
• Utilize various sourcing methods to attract qualified candidates for positions across different functions with client.
• Proactively managed the HR hiring process as per business emergencies
• Partner closely with hiring managers and business leaders to understand hiring needs, define job requirements, and develop job descriptions that attract top talent.
• Conduct initial screening interviews and assessments to evaluate candidate's qualifications, skills, and cultural fit for roles within the organization.
• Ensure a positive candidate experience throughout the recruitment process, from initial contact through to onboarding, providing timely communication and feedback.
• Continuously optimize recruitment processes and practices to enhance efficiency, reduce time-to-fill, and improve overall recruitment metrics. Maintain accurate and up-to-date recruitment documentation and ensure compliance with company policies, legal requirements, and industry regulations. Analyze recruitment data and metrics to track progress, identify trends, and provide insights for decision-making and strategic planning.
• Analyzed employee grievances and facilitated resolutions to maintain a positive workplace environment.

• Conducted employee feedback survey on process interaction to enhance employee retention strategies
• Coordinated with admin team to complete onboarding processes for new joiners, including bank account setup and ID card generation
• Collaborated with finance team to ensure timely payroll processing and distribution of pay-in slips
• Managed continuous process improvement through resource planning
• Performed employment verification to confirm candidate qualifications and maintain accurate records. for new joiners & ex-employees.
• Conduct team meetings on a regular basis to shape up the teamwork

• Collaborated with Hiring Managers to devise strategic staffing plans for all divisions.
• Lead end-to-end recruitment for Revenue Cycle Management (RCM), healthcare BPO, medical billing, and healthcare operations.
• Led end-to-end recruitment.
• Implemented diverse sourcing strategies, including the Employee Referral Program, Direct sourcing, and external vendors.
• Oversaw the HR hiring process in response to immediate staffing challenges
• Established recruitment targets and tracked metrics including CV submissions, interviews, selections, offers, joining ratios, and time-to-hire to enhance recruitment effectiveness.
• Build strong candidate pipelines through job portals, LinkedIn, employee referrals, recruitment consultants, social media, databases, and direct sourcing.
• Manage high-volume recruitment for medical billing, medical coding, AR calling, payment posting, charge entry, denial management, eligibility verification, and other RCM processes
• Pre-screened all resumes before presenting them to hiring managers for consideration
• Issued offer letters and managed post-offer processes; served as the primary contact for inquiries.
• Tracked and followed up with all the candidates, while ensuring a seamless interview process.
• Provide feedback to candidates and facilitate communication between them and the hiring team
• Facilitate orientation sessions for new employees to introduce company culture, policies, and procedures.
• Managed HR activities encompassing compensation, salary administration, recruitment, employee engagement, employee relations, and new employee orientations to support organizational goals.
• Managed continuous process improvement through resource planning
• Handled employee feedback survey on process interaction to build effective employee retention
• Handled employment verification for new joiners & ex-employees.
• Worked with the finance team to facilitate on-time payroll processing and provide pay-in slips to all staff.
• Coordinate with relevant departments to set up workspaces, equipment, and access to necessary systems for new employees
• Oversaw recruitment vendor empanelment, negotiated terms, and conducted performance reviews to ensure alignment with organizational needs.
• Published Internal Job Postings as organizational announcements on the intra-portal
• Build and maintain relationships with candidates throughout the recruitment process.
• Proactively managed the HR hiring process in response to business emergencies

Proactively managed the HR hiring process in response to business emergencies

• Manage lateral, volume, leadership, specialist, and confidential hiring.
• Develop talent pipelines for critical and recurring positions.
• Source candidates through job portals, LinkedIn, social media, employee referrals, databases, consultants, and direct sourcing.
• Conduct preliminary interviews and coordinate technical/managerial interview rounds.
• Facilitated performance appraisal process, collaborating with managers to evaluate employee performance.
• Oversaw entire employee life cycle from hiring to separation, ensuring smooth transitions and compliance.
• Handled separations and employee retention & exit interviews.
• Administered payroll and benefits, ensuring compliance with statutory regulations and enhancing employee satisfaction.
• Design & implement compensation & benefit policies across the organization
• Manpower planning in discussion with the business and budget

• Facilitated communication with the account management team, addressing manpower needs to expedite position closures.
• Resolved employee grievance by discussing concerns with senior management and facilitating timely resolutions.
• Coordinated employee engagement events to foster team spirit and motivate employees toward organizational goals.
• Reinforce fun at work and create positive culture to build employee relations with business needs and organizational goals & values.
• Screening CVs, Scheduling F2F and telephonic interviews.
• Conducting aptitude tests and an initial round of interviews to filter the requirement level.
• Accompany departmental heads for the final call of candidate selection.
• Had prior follow-up with the candidates till their joining.
• Ensured candidate suitability by verifying references. and background check of candidate joined.
• Taking care of joining formalities, issuing offer letter and joining kit.
• Sending "Welcome Onboard" to internal stakeholders to greet a new joiner.
• Consummate the induction process to make an employee understand his/her job profile to fulfill the company's business need.
• Coordinating with bank vendor for a new joiner's account creation.
• Monitor the permission, leave, weekly off, compensatory off, absenteeism and ensure to collect all the relevant applications regarding the leave request.
• Uploading the candidate details in the intranet for pay slip up-generation.
• Generating the pay slip on the last working day of every month.

• Managed end-to-end recruitment process, including sourcing candidates through job portals, mass mailing, referrals, and walk-ins.
• Conduct preliminary interview round to understand the candidate's competencies, like: interest towards the job, technical skills, qualifications, etc., for determining their suitability to match business requirement & making them understand of their roles & responsibilities.
• Negotiate the salary and terms of employment with candidates.
• Coordinated joining formalities and pre-employment reference checks, collaborating with the admin/operations team for asset and stationery requirements.
• Conducted orientation and induction for new hires, ensuring understanding of company values, ethics, policies, and future goals.
• Maintain the HR database keeping a track of attendance record and employee files (Both soft form & files management)

• Enhanced talent acquisition by recruiting candidates, facilitating inductions, and mentoring new hires.
• Expertise in negotiating compensation and other benefits including relocation package with candidates.
• Streamlined hiring process by facilitating the release of employee offer, appointment, and confirmation letters.
• Conducted first level interviews to screen potential employees.
• Managed joining and exit formalities to ensure smooth transitions for employees.
• Responsible for maintaining employee and database.