Manasa N
Bengaluru
Summary
Proven Senior Content Analyst at Refinitiv with a track record of spearheading process improvements and automation, leading to significant operational efficiencies. Expert in market research analysis and adept in Power Automate, I excel in mentoring and enhancing team performance. My strategic planning and coordination skills have consistently driven project success and productivity advancements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Content Analyst
Refinitiv
Bengaluru
06.2022 - Current
- Training and Development: I have been extensively trained on the process of TD (Textual Data), and I am recognized as one of the top trainers within the EC. My commitment to excellence in training has helped ensure the effective onboarding and upskilling of new and existing team members.
- Quality Control and Process Improvement: I spearheaded the enhancement of the feedback process for Quality Control (QC), introducing the QC Pro tool. This initiative led to significant improvements in operational efficiency, and contributed to a measurable reduction in Full-Time Equivalent (FTE) requirements.
- Automation and Process Optimization: I have developed automated workflows for multiple teams, and I am actively working on additional automation projects aimed at further reducing the Data Corrected Cases (DCC). These efforts have been integral to increasing productivity while maintaining quality standards.
- Ongoing Team Support: I have consistently provided support to the team by addressing queries and assisting with various Business-As-Usual (BAU) tasks. My availability and proactive approach have ensured smooth operations and quick resolution of challenges that arise within the team.
- Operations Management: As part of the Operations Management Program, I have gained valuable insights into various operational strategies, and I have successfully applied these learnings to enhance process efficiencies and optimize team performance.
- Data Analysis and Reporting: A critical aspect of my role involves analyzing content performance metrics and providing actionable insights. I utilize data-driven approaches to assess the impact of content initiatives, and recommend adjustments for continuous improvement.
- Mentorship and Leadership: As a Senior Content Analyst, I am responsible for mentoring junior team members, providing guidance on content development, quality standards, and process improvements. I help foster a collaborative team environment that encourages growth and development.
Content Analyst
Refinitiv
Bengaluru
03.2021 - 05.2022
- Working with the organization authority, the Textual Data team under the Financial and Risk Core Entity Management (CEM) department.
- Analyzing the financial reports, including annual reports, quarterly reports, and other financial statements for segment-level updating in the products.
- Analyzing revenues of companies for categorizing business operations.
- Working on real-time corporate actions of companies.
- Maintaining the business profile and summary of the companies.
- Providing detailed real-time market data and financial information for initial public offerings (IPOs), private equities, and public companies.
- Providing industry classification codes (NAICS, NACE, and TRBC) using third-party and company-owned databases (annual reports and SEC filings) for the product Refinitiv Eikon.
- Ensuring timely and complete resolution of queries for internal and external clients.
- Extracted productivity reports and timeliness reports of private equities for the team.
Associate Content Analyst
Refinitiv
Bengaluru
03.2019 - 03.2021
- Working with organizational authority, the Textual Data team has been working on tasks such as industrial classification codes, maintaining a business summary of public and private equity companies, and maintaining the corporate actions events that take place on a daily basis.
- Tracking and recording corporate actions, such as name changes, business changes, mergers and acquisitions, spin-offs, divestitures, disposals, and separations.
- Researching, gathering, analyzing, and applying information to existing databases.
- Ensuring timely and complete resolution of queries for internal and external clients.
- Ensuring data quality, accuracy, timeliness and completeness per company standards.
Education
MBA - Finance & Marketing
Presidency University
Bengaluru 02-2019
B.Com - Accounting And Finance
Seshadripuram First Grade College
Bengaluru03-2017
High School Diploma -
Kendriya Vidyalaya Malleshwaram
Bengaluru03-2014
Skills
- Market research analysis
- Intermediate in Power Automate
- Teamwork
- Operating skills: MS Office (Excel, PPT, Power BI, Power Automate, Power App)
- Planning and coordination
- Supportive team player
Certification
- Aspire Specialist Program
- Operational Training Program
Accomplishments
- Rewards and recognition received gold award
- Plexus - Power automate winner
Timeline
Senior Content Analyst
Refinitiv
06.2022 - Current
Content Analyst
Refinitiv
03.2021 - 05.2022
Associate Content Analyst
Refinitiv
03.2019 - 03.2021
MBA - Finance & Marketing
Presidency University
B.Com - Accounting And Finance
Seshadripuram First Grade College
High School Diploma -
Kendriya Vidyalaya Malleshwaram
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