Manasa P

Key Result Areas

• Responsible for the entire Transition process from Third Party to Accenture
• Leading the entire Hire to Retire Process of India, Australia and New Zealand regions for the client
• End to End Client management by assuring and providing the best customer service by processing the Transactions with high quality and reaching targets with in TAT set by Client
• Handling 54 activities in EDM team as an Country Lead for ANZ ,India Regions
• Identifying training requirements, escalation & query management, reviewing policies and SOP's, contributing towards process improvement and attending process review meetings
• Work closely towards Al Platforms and implement the Process changes
• Balanced client and candidate needs to achieve outstanding satisfaction ratings.
• Administered employee life cycle strategy, promptly completing tasks for each process.

Highlights

• Used outstanding communication and networking abilities to develop and maintain key industry partnerships and bought up new processes to the team from the clients.
• Created and executed a distinct SAP Query in accordance with the client's specifications to support new additional processes. This query ensures the provision of precise data, including identifying members who have not yet registered for bonuses and those who should be removed from the benefits portal.
• Provided an process improvement plan to clients to provide On spot Passwords which reduces Query volume and reduces the risk of escalations.
• Work closely towards Al Platforms and implement the Process changes
• Identified the process gaps and stabilised the process

Key Result Areas:

• Spearheading the end-to-end Employee Lifecycle and providing leadership in conducting process review, analyzing risk and recommending actions to mitigate & eliminate risk
• Leading the entire functions such as HR compliance, identification & risk mitigation, process transition and migrations, operational control framework implementation while devising best practices & improving quality at all levels

• Analyzing, approving and converting global work instructions to local work instructions for different teams Collaborating with key stakeholders & project teams to ensure compliance is established for new countries/companies Monitoring offshore services delivered from India to ensure processing is performed in accordance within established SLAs and processes and with quality

• Coordinating with department managers for performance reviews for annual queries related to External Staff .

• Globally Mapping all employees to their respective Personnel Sub-area, Business Unit and Cost centers .

• Creating positions and attributes manually in SAP (strucked in between HeadTrax & SAP) while raising the requests in HTX by the respective sponsors and administering Position Management in SAP
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Conducted Employee Engagement Activities

Highlights :-

• Attained various appreciation mails from customers and listed in Wall of Fame.

• Successfully developed and implemented "P-File Process "for New hires so that candidates will get On Spot Joining experience which reduced manual effort and saved time

• Developed and Implemented an app for New Joiners and Managers for best On Boarding experience.

• Part of Transition from SAP to Success Factors EC

Conducted Fun @ Work,Go Green,.Growth Week Employee Engagement activities.

Key Result Areas

• SPOC Internal Movements for entire HCL Inda.
• Scanned and filed employee contracts, documentation and other records.

• Advised individuals on employment opportunities, career choices and further education or training needed for job roles.

• Leveraged existing talent pools by maximizing direct sourcing activities.
• Received Quarterly Performance Awards for saving the External Hiring Profit and closing hires with in TAT.

Key Result Areas

• Conducted employment interviews and termination exit interviews and subsequently compiled and distributed acquired information; ensured proper documentation and updating employee records
• Assisted managers in the identification of training and development requirements and solutions from individual to strategic level; steered induction programs and ensured smooth on-boarding of the new recruits.
• Part of Employee Engagement Activities

Key Result Areas

• Designed and implemented health and safety programmes.
• Implemented team building activities to enhance positive working environments.
• Directed operational and administrative procedures to keep organization in compliance with rules, regulations and internal policies.
• Derived employee relations initiatives and morale-building strategies to maintain high job satisfaction among workers.
• Held company-wide town hall meetings to convey updates and maintain open lines of communication with employees.