MARY JAYA FASTINA
Selling Partner Support Associate
Chennai,TN
Summary
Astute Partner with strong skills in hiring and monitoring staff and building firm credibility. Mentors personnel and promptly resolves complaints. Liaises with stakeholders to prioritize projects and determine appropriate deadlines. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
2025
2025
years of professional experience
15
15
years of post-secondary education
2
2
Languages
Work History
Selling Partner Support Associate
Amazon
12.2021 - Current
- Monitored partner performance and provided feedback on areas of improvement.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Developed and implemented strategies to enhance partner relations.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
Transaction Monitoring Officer
Allsec Technologies
3 2019 - 12.2021
- Transcriptions and quality check for the American Automobile Association(AAA) insurer's files
- Listen to the insurer's call about claims during accidents and transcribe them at the same time
- Quality check on the document and the insurance claim calls
- Ensure that all the critical information is accurate
Recruiting Intern, HR Department
Mphasis Limited
09.2018 - 12.2018
- Worked in recruitment team and have experience in screening resumes
- Performed research on Hackathon of top 10 companies
- Analysed suitable candidates for the work and assisting them with Walk-in drive
Education
Bachelor of Social Work -
Madras Christian College
01.2015 - 01.2018
Higher Secondary Education - undefined
Duthie HSE
01.2012 - 01.2014
Secondary Education - undefined
Duthie HSE
01.2002 - 01.2012
Skills
MS - Word
MS - Excel
Quality Check
Communication
Documentation
Writing Transcripts
Talent Recruitment
Innovation mindset
Customer Relationship Building
Strategic Planning
Performance Analysis
Workday Configuration
Activities
- Worked at Good Life Centre (Orphanage).
- Worked as an Intern in Young Woman's Christian Association (YWCA).
- Participated in cultural activities (Street play/Dance).
Timeline
Selling Partner Support Associate
Amazon
12.2021 - Current
Recruiting Intern, HR Department
Mphasis Limited
09.2018 - 12.2018
Bachelor of Social Work -
Madras Christian College
01.2015 - 01.2018
Higher Secondary Education - undefined
Duthie HSE
01.2012 - 01.2014
Secondary Education - undefined
Duthie HSE
01.2002 - 01.2012
Transaction Monitoring Officer
Allsec Technologies
3 2019 - 12.2021
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