MAYANK UPADHYAY
Delhi
Summary
Business Manager with extensive experience in B2B and B2C sales, specializing in retail development and vendor negotiations. Proven ability to optimize sales strategies through data analysis and CRM platforms, resulting in enhanced product assortment and growth. Strong focus on team collaboration and achieving results in competitive markets. Dynamic Business Manager with proven success in developing and executing innovative sales strategies. Expertise in data analysis and CRM platforms, driving operational efficiency and enhancing team collaboration.
Overview
9
9
years of professional experience
Work History
Business Manager
K&A Retail Pvt Limited
Gurgaon
07.2025 - Current
- Company Overview: Managing entire Retail Business(offline/online/B2B) for Golf sportswear brands: Callaway, Titleist, and TaylorMade consistently ranked as leaders in clubs and equipment, alongside brands like Mizuno, Ping, Cobra, and Wilson. For apparel, brands like FootJoy and Adidas.
- Managing entire Retail Business(offline/online/B2B) for Golf sportswear brands: Callaway, Titleist, and TaylorMade consistently ranked as leaders in clubs and equipment, alongside brands like Mizuno, Ping, Cobra, and Wilson. For apparel, brands like FootJoy and Adidas.
- Developed and executed sales strategies aligned with market trends and seasonal demand.
- Tracked and analyzed sales data to optimize product assortment and pricing strategies.
- Managing entire Retail Business(offline/online/B2B) for Golf sportswear brands: Callaway, Titleist, and TaylorMade consistently ranked as leaders in clubs and equipment, alongside brands like Mizuno, Ping, Cobra, and Wilson. For apparel, brands like FootJoy and Adidas.
- Managed daily operations to ensure efficient workflow across all departments.
- Coordinated team meetings to discuss project progress and address challenges.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
- Collaborated with vendors to negotiate contracts and secure favorable terms.
- Streamlined processes to improve efficiency and reduce operational costs.
- Determined customer needs and calculated payment options based on consultative sales process.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
Business Development Manager (B2B)
Chogori India Retail Limited
New Delhi
12.2019 - 07.2025
- Company Overview: Managed B2B business for premium outdoor and sportswear brands: Columbia Sportswear, Deuter, Buff, Julbo, Mountain Hardwear.
- Managed B2B business for premium outdoor and sportswear brands: Columbia Sportswear, Deuter, Buff, Julbo, Mountain Hardwear.
- Built and expanded B2B retail networks nationwide.
- Developed and executed sales strategies aligned with market trends and seasonal demand.
- Tracked and analyzed sales data to optimize product assortment and pricing strategies.
- Managed end-to-end e-commerce operations including order processing, returns management, and customer issue resolution.
- Coordinated with cross-functional teams (logistics, marketing, finance, warehouse) to ensure smooth operations and timely delivery.
- Managed B2B business for premium outdoor and sportswear brands: Columbia Sportswear, Deuter, Buff, Julbo, Mountain Hardwear.
Sales Quality Analyst
PolicyBazaar.com
Gurgaon
09.2018 - 12.2019
- Company Overview: Monitored sales calls for compliance with IRDAI guidelines and internal standards.
- Monitored sales calls for compliance with IRDAI guidelines and internal standards.
- Led a team of 17 sales agents to enhance sales accuracy and performance.
- Identified quality gaps and implemented corrective measures with training teams.
- Maintained audit reports and tracked KPIs for management review.
- Monitored sales calls for compliance with IRDAI guidelines and internal standards.
Sr. Sales Executive
Aegis Global Pvt. Ltd.
Gurgaon
10.2016 - 09.2018
- Company Overview: Handled inbound/outbound calls to retain high-value customers.
- Handled inbound/outbound calls to retain high-value customers.
- Resolved service, billing, and network-related issues to improve satisfaction.
- Promoted targeted plans and offers to enhance customer loyalty.
- Provided feedback to improve retention strategies.
- Handled inbound/outbound calls to retain high-value customers.
Education
MBA - Operations
Vivekananda University
Meerut, Uttar Pradesh01.2021
B.Sc. - Physics
B.R. Ambedkar University
Agra01.2019
B.Tech - Electronics & Communication
ANAND ENGINEERING COLLEGE
AGRA01.2014
Intermediate -
DSSM
Aligarh01.2011
SSC -
DSSM
Aligarh01.2009
Skills
- Ginesys
- Unicommerce
- CRM platforms
- Salesforce
- Zoho
- Hub-Spot
- Paytm Mloyal
- Shopify
- Kartify
- Data Analysis
- Reporting
- MS Office Suite
- Google Workspace
- erp systems
- sap
- Vendor negotiation
- Customer relationship management
- Market trend analysis
- Retail business development
- Team collaboration
- Employee scheduling
- Retail operations management
Languages
- English, Excellent Spoken and Written
- Hindi, Excellent Spoken and Written
Affiliations
- Trekking and Mountaineering
Accomplishments
- Won Best employee award across all organizations
Disclaimer
I hereby declare that all the information given above is true to my knowledge and I would be more than glad to furnish any more information that you may need.
Timeline
Business Manager
K&A Retail Pvt Limited
07.2025 - Current
Business Development Manager (B2B)
Chogori India Retail Limited
12.2019 - 07.2025
Sales Quality Analyst
PolicyBazaar.com
09.2018 - 12.2019
Sr. Sales Executive
Aegis Global Pvt. Ltd.
10.2016 - 09.2018
MBA - Operations
Vivekananda University
B.Sc. - Physics
B.R. Ambedkar University
B.Tech - Electronics & Communication
ANAND ENGINEERING COLLEGE
Intermediate -
DSSM
SSC -
DSSM