Travelling
Md Shahrukh Ali
Growth Manager - SaaS
Paschim Bardhaman
Summary
Creative Growth Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
5
5
years of professional experience
15
15
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Graphy by Unacademy
Bengaluru, Karnataka
03.2023 - Current
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
Growth Manager
Exly
Gurgaon, Haryana
02.2022 - 02.2023
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Assistant Manager
FrontRow
Bengaluru, Karnataka
06.2021 - 01.2022
- Planned and implemented studies to assess market conditions and evaluated results to enhance marketing campaigns
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors
- Reached out to potential customers via telephone, email and in-person inquiries
- Closely monitored team performance by conducting observations and tracking key metrics, identifying and managing underachievers appropriately.
Senior Business Development Executive
Career Launcher
Durgapur
04.2018 - 05.2021
- Performed client research and identified opportunities for account growth, account penetration and market expansion
- Collaborated with sales and marketing departments to support project rollout
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
Education
Bachelor of Arts - Public Administration
Indira Gandhi National Open University
Durgapur 01.2016 - 05.2019
Higher Secondary - Humanities
Kendriya Vidyalaya CMERI
Durgapur 07.2010 - 06.2012
Matriculation -
Durgapur Ispat Vidyalaya
Durgapur 04.2000 - 03.2010
Skills
SaaS - B2B/B2C
Team Building & Management
Performance Tracking and EvaluationsStrategy & Growth, Sales, Business Development
Process ImprovementInterests
Reading Novels
Painting
Singing
Timeline
Assistant Manager
Graphy by Unacademy
03.2023 - Current
Growth Manager
Exly
02.2022 - 02.2023
Assistant Manager
FrontRow
06.2021 - 01.2022
Senior Business Development Executive
Career Launcher
04.2018 - 05.2021
Bachelor of Arts - Public Administration
Indira Gandhi National Open University
01.2016 - 05.2019
Higher Secondary - Humanities
Kendriya Vidyalaya CMERI
07.2010 - 06.2012
Matriculation -
Durgapur Ispat Vidyalaya
04.2000 - 03.2010