Megha Soni

Product -KIBO

• Leading a roadmap for SAAS Product (B2B/B2C ecommerce platform with marketing personalization).
• Successfully executed Software-as-a-Service (SaaS) and Application Programming Interface (API) products for Remote Deposit Capture (RDC) process at a leading investment bank..
• Implemented a user-centered design (UCD) approach to ensure that Personalization Search and Product Catalogue capabilities provided seamless and personalized experiences to users.
• Actively engaged with customers through surveys, feedback channels, and user groups to gather ongoing insights and validate improvement initiatives.
• Employed a data-driven approach, conducting A/B tests, analyzing user behavior metrics for product decisions and optimize product performance
• Utilizing agile methodologies Scrum/Lean to manage the development and release of the MVP
• Established criteria for each milestone within product roadmap as means to measure developmental progress.
• Developed product documentation to communicate upcoming features and products to internal teams.
• Collaborated with customer support teams to develop training materials and provide support during product rollout, ensuring smooth adoption and customer satisfaction

Product -Preqin PRO

• Successfully rolled out capabilities (Subscription, Performance Benchmarking) for Alternative Assets /Capital Markets product
• Led product lifecycle management process, from ideation and concept development to product launch and post-launch support.
• Remotely and simultaneously led 4 scrum teams based in India and UK
• Utilized techniques such as design thinking and user story mapping to collaborate with stakeholders in defining most critical areas of improvement.
• Monitored product performance (KPI) and customer feedback post-launch, conducted regular reviews for ongoing improvements and feature enhancements.

Project-Factory Fabric(DXC Product Offering for Application Modernization) ,MAX Life Insurance (WMA )

• Assisted in defining product requirements, writing user stories, and maintaining the product backlog.
• Conducted user acceptance testing to ensure product quality and functionality.
• Collaborated with cross functional team to clarify requirements, provide guidance, and ensure timely delivery of product features.
• Supported product demonstrations and presentations to stakeholders and customers.
• Articulated BRD's for Loan Repayment ,Claims

• Conducted interviews with key business users to collect information on business processes and user requirements for American express card using ELOQUA
• Creating Wireframes for new modules added to application
• Configuring real-time customer data into application(CMS)
• Performed gap analysis to identify areas of improvement
• Collaborated with stakeholders to define project objectives and criteria

• Requirement gartering and Use case creation
• Program Builder /Alert creation using Eloqua
• Analyzed unstructured information to derive key insights.

· Data feed creation(Assets & Portfolio)

· Reporting Tracking

· UAT Report preparation