Meghraj Bhandarkar
Sakoli
Summary
Dynamic Salesforce Consultant with TCSL, skilled in requirements gathering and technical support. Successfully enhanced user engagement through effective training and mentorship, while driving system improvements. Proven ability to collaborate across teams, ensuring high-quality Salesforce solutions and operational efficiency. Committed to fostering professional growth and delivering exceptional client support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salesforce Consultant
TCSL
04.2021 - Current
- Supported Salesforce implementation by gathering client requirements and documenting business processes.
- Conducted user training sessions, enhancing team understanding of Salesforce functionalities and best practices.
- Participated in testing phases, identifying bugs and providing feedback for system improvements.
- Engaged with clients to provide post-implementation support, addressing inquiries and resolving minor issues promptly.
- Researched new Salesforce features to recommend potential enhancements aligned with client needs.
- Mentored junior consultants, sharing knowledge and expertise in order to foster professional growth within the team.
- Collaborated with cross-functional teams on complex projects, ensuring timely delivery of high-quality Salesforce solutions.
- Resolved technical issues promptly and efficiently, minimizing downtime and ensuring seamless user experiences with the Salesforce platform.
Salesforce Administrator
TCSL
04.2021 - Current
- Managed user roles and permissions to enhance system security and user access control.
- Configured Salesforce objects, fields, and workflows to meet business requirements and improve operational efficiency.
- Provided training sessions for end-users to promote effective use of Salesforce features and best practices.
- Developed reports and dashboards to track key performance indicators and facilitate data-driven decision-making.
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
Testing Engineer
TCSL
04.2021 - Current
- Developed and executed comprehensive test plans for software applications to ensure quality standards.
- Collaborated with cross-functional teams to identify and resolve defects, improving overall product reliability.
- Constructed test environments and designed and executed test plans.
Education
High School Diploma -
K.K High School Sakoli
Sakoli, India05-2014
Skills
- Salesforce administration
- Requirements gathering
- Teamwork and collaboration
- Technical support and assistance
- System testing
Languages
English
c
Certification
Data Cloud Consultent
Timeline
Salesforce Consultant
TCSL
04.2021 - Current
Salesforce Administrator
TCSL
04.2021 - Current
Testing Engineer
TCSL
04.2021 - Current
High School Diploma -
K.K High School Sakoli
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