Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mehreen Gulzar

Quality Assurance Associate
Srinagar

Summary

Hardworking, driven, and motivated professional with experience in broad-based operations management, quality assurance, and process improvement acumen in dynamic and challenging operational environments. Exceptional analytical and critical thinking skills with the ability to evaluate options. Able to meet short deadlines while still delivering high quality results.

Overview

1
1
year of professional experience
6
6
Certifications
3
3
Languages

Work History

Quality Assurance Associate

Bhanzu (Exploring Infinities)
05.2023 - Current
  • Maintain and improve of existing quality processes to ensure continuously appropriate/compliant operation of quality processes
  • Work closely with other departments to facilitate actions and maintain compliance to the current systems
  • Utilise quality tools and techniques to perform and document full root cause investigations, to evaluate and resolve quality issues, and to enhance continuous improvement
  • Aid with development of corrective and preventive actions plans and implement these within a given timescale to eliminate the root cause of a non-conformance
  • Perform data analyses, prepare quality trend/metrics, and report results to internal interested parties
  • Managing customer escalations and refund support, ensuring timely resolution of issues and maintaining customer satisfaction.

Education

Bachelor of Engineering -

University of Kashmir
04.2001 -

Skills

    Quality Analysis

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Certification

MS Office Suite

Timeline

Quality Assurance Associate

Bhanzu (Exploring Infinities)
05.2023 - Current

Bachelor of Engineering -

University of Kashmir
04.2001 -
MS Office Suite
Project Management
Cloud Computing
Amazon Web Services
Understanding Customer Service
All About Networking
Mehreen GulzarQuality Assurance Associate