Minoy Mathew

Selecting and assigning Vendors from list of Vendors. Co-ordinating with them and preparing Reports

Preparing and sending documentation packages for US Mortgage Industry and Managing process e-mail box

Doing Background (For Employment requirements) Verification for US based Companies through online.

Monitoring calls for International call center for AT&T. Giving appropriate feed back to call centre executives. Responsible for constantly improvising the quality of customer care.

Customer Care fo Capital One ( Credit Cards) Inbound Process.

Handling of Payment of Protection (Insurance) Customer Service, Balance Transfer, Complaints.

Cold Calling Customers to sell Credit cards for Noor Bank ( Dubai).

Selling value added financial services like balance transfers and easy cash.

Also Involved in card activation and customer service.

Selling of Credit Cards to High net worth Individuals. Co-ordinating with all departments to provide world Class life style product and service.