Mohammedazim Patel
Store Manager
Summary
Dynamic retail manager with a proven track record at Starbucks, excelling in operational efficiency and customer satisfaction. Skilled in workforce management and process optimization, I consistently exceeded sales targets and enhanced team performance through effective training and mentoring. Committed to driving results and fostering a positive work environment.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Senior Executive
Malabar Gold & Diamonds
06.2025 - Current
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
Store Manager Trainee
Tim Hortons
04.2024 - 06.2025
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Streamlined inventory management through the use of advanced tracking software, reducing shrinkage rates.
- Conducted regular performance evaluations for staff members, providing constructive feedback to support their career progression.
Senior Sales Advisor
H&M Hennes & Mauritz
09.2022 - 01.2024
- Exceeded sales targets consistently by utilizing strong prospecting and closing skills.
- Optimized pricing strategies to maximize profitability without sacrificing customer satisfaction levels.
- Increased sales revenue by developing and implementing effective sales strategies.
- Expanded client base by identifying potential customers and promoting products to meet their needs.
Assistant Store Manager
Starbucks
06.2019 - 07.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Store Manager
Cafe Coffee Day
03.2018 - 06.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Shift Manager
McDonald's
12.2016 - 03.2018
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
MBA - Operations Management
Indira Gandhi National Open University
New Delhi, India 04.2001 -
BBA - Retail Management
Indira Gandhi National Open University
New Delhi, India 04.2001 -
Skills
Retail store management
Timeline
Senior Executive
Malabar Gold & Diamonds
06.2025 - Current
Store Manager Trainee
Tim Hortons
04.2024 - 06.2025
Senior Sales Advisor
H&M Hennes & Mauritz
09.2022 - 01.2024
Assistant Store Manager
Starbucks
06.2019 - 07.2022
Store Manager
Cafe Coffee Day
03.2018 - 06.2019
Shift Manager
McDonald's
12.2016 - 03.2018
MBA - Operations Management
Indira Gandhi National Open University
04.2001 -
BBA - Retail Management
Indira Gandhi National Open University
04.2001 -
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
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