MOKSHIKA SHARMA
Gurgaon
Summary
Results-driven professional with 6+ years of diverse experience across SaaS, Consulting, and Education industry. Adept at leveraging cross-functional knowledge to drive project success, optimize processes, and deliver impactful solutions. Awarded for strong problem-solving abilities, effective communication, and adaptability in dynamic environments. Committed to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Manager, Growth & Strategy
WebEngage
Gurgaon
11.2023 - Current
- Project - WebEngage Academy - Led end-to-end management of the project, including planning, execution, monitoring, and closing.
- Successfully led a team of 5 members, enhancing collaboration and productivity.
- Spearheaded the launch of 60 successful persona-level courses, achieving 100% improvement in enrolments and 26000+ learners.
- Implemented process improvements that reduced project delivery time by 50%, and improved team efficiency.
- Managed and guided 10+ members of an enterprise customer support team, employing data analytics to identify areas for growth and fostered a culture of accountability.
- Facilitated interactive workshops with over 20 customers to promote best practices and achieve desired outcomes.
Consultant (EMEIA Strategy Execution)
EY
Delhi
02.2021 - 11.2023
- Utilized detailed analysis and derived actionable insights to support EMEIA leadership in driving business improvements, resulting in increased efficiency and substantial cost reductions.
- Aided in achieving regional goals ahead of time by supporting the development of 3+ strategic initiatives.
- Developed and executed efficient processes, leading to a 30% improvement in operations, simultaneously lowering costs, and enhancing productivity.
- Conducted thorough market and competitor analyses to identify potential opportunities and risks, offering valuable insights for strategic decision-making.
- Built Power BI dashboards and PowerPoint decks for data analysis and visualization.
Fellow
Teach For India
Delhi
05.2017 - 05.2019
- Planned and facilitated trainings for holistic development of 200+ students, by focusing on value systems, development of skills and mindsets.
- Fellow/Content Advisor to incoming fellows for a transformative classroom experience.
- Project Undertaken: The Nalanda Project is an education-technology solution for low-income schools.
- Trained 300+ students and 10 teachers on implementation and usage of the technology.
Associate
EY Global Delivery Services
07.2016 - 02.2017
- Assisted the EY US Central team by carrying out internal audit procedures for the clients.
Education
Post Graduate Program in Management Practice and Leadership (PGPM) -
The Vedica Scholars Programme For Women
Delhi01.2021
Bachelor of Commerce with Honors -
Kamala Nehru College, Delhi University
Delhi01.2016
Skills
- Stakeholder Management
- Market and Competitive analysis
- Effective Communication
- Customer Success
- Project Management
- Strategy Implementation
Tools, certifications and awards
- Tools - Marketing Automation (WebEngage), Factiva, D&B Hoovers, MS office (Power BI, Power point, Excel, Think cell)
- Certification - Introduction to Project Management
- Awards - Kudos award for excellent performance - EY, Driver Par Excellence - WebEngage
Extracurricular Activities
- Visiting faculty at IIDE - Digital Marketing School
- Trainer and Coach for University students with EY - Enactus under EY ripples initiative
- Life Skills and Theatre Trainer at 3+ schools in Delhi NCR
- Organizer of the annual Theatre festival, 'Concoction' for three consecutive years, entailing participation from various college teams Planned and executed the team offsite for 30+ people
Timeline
Manager, Growth & Strategy
WebEngage
11.2023 - Current
Consultant (EMEIA Strategy Execution)
EY
02.2021 - 11.2023
Fellow
Teach For India
05.2017 - 05.2019
Associate
EY Global Delivery Services
07.2016 - 02.2017
Post Graduate Program in Management Practice and Leadership (PGPM) -
The Vedica Scholars Programme For Women
Bachelor of Commerce with Honors -
Kamala Nehru College, Delhi University
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