Nabangkur Das
Business Manager
Kolkata,WB
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Cluster Manager
Reliance Retail Ltd.
2014.08 - Current
- Earned recognition for leadership excellence by consistently exceeding performance targets and promoting a culture of continuous improvement within the cluster management team.
- Analyzed sales data to manage cluster performance and make informed financial decisions.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Achieved higher team performance by implementing effective coaching and mentoring strategies for cluster staff.
- Oversaw inventory management efforts to ensure optimal stock levels were maintained while minimizing waste or loss within each department of the cluster operation.
- Increased customer satisfaction by addressing client concerns promptly and implementing appropriate solutions.
- Researched key competition, retail sector trends and current trading opportunities for new initiative ideas.
Deputy Manager
Reliance Retail Limited
2012.01 - 2014.07
- Established team priorities, maintained schedules and monitored performance.
- Measured success through data-driven analysis of key metrics, making informed decisions about future strategic direction based on findings.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Provided strategic allocation of resources to various departments and managers in alignment with needs.
Store Operations - Assistant Manager
Future Retail Limited (EZone)
2010.08 - 2011.05
- Developing and implement strategies to achieve sales goal and expectations
- Staffing, developing and retaining top talents at all levels, ensuring a professional, customer centric culture and environment
- Managing controllable expenses on P&L report, building rapport and partnership.
Assistant Manager
Reliance Digital
2008.11 - 2010.08
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Area Manager
V5 Global
2006.08 - 2008.01
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Education
PGDBM - IT & Marketing
NIILM University
2004.01 - 2006.04
Bachelor Degree - IT
Manipal Academy of Higher Education
2001.01 - 2003.04
ICSE - Science
Julien Day School
1990.01 - 1997.04
Skills
Business Analysis and Reporting
Team Development
Excellent Communication
Team Collaboration
Problem-solving aptitude
Decision-Making
Activities And Interests
- New Technology
- Entrepreneurship
- Photography
- Guitar
Personal Information
Marital Status: Married
Timeline
Cluster Manager
Reliance Retail Ltd.
2014.08 - Current
Deputy Manager
Reliance Retail Limited
2012.01 - 2014.07
Store Operations - Assistant Manager
Future Retail Limited (EZone)
2010.08 - 2011.05
Assistant Manager
Reliance Digital
2008.11 - 2010.08
Area Manager
V5 Global
2006.08 - 2008.01
PGDBM - IT & Marketing
NIILM University
2004.01 - 2006.04
Bachelor Degree - IT
Manipal Academy of Higher Education
2001.01 - 2003.04
ICSE - Science
Julien Day School
1990.01 - 1997.04