NAKUL GK
Deputy Manager
Bengaluru
Summary
Knowledgeable Deputy Manager with extensive knowledge of the retail industry with 7 years of experience. Solid managerial and communication skills. Gifted in handling tense situations with irate customers.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Deputy Manager
HDFC BANK LTD
07.2023 - Current
- Managing book size of 52 crores.
- Managing 150+ customers
- Collaborated with upper management about ways to improve customer experience and increase sales.
- Used customer relationship management software to track client activities, needs and tasks.
- Developed positive relationships with management, customers and peers through exceptional interpersonal skills and demonstrated integrity.
- Successfully cross sell various banking products
- first respondent to customer queries
- Greeted and assisted customers with questions, concerns and purchasing needs.
- Maintained, documented and presented progress reports to leaders.
Manager
Kotak Securities Ltd
03.2023 - 07.2023
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Championed diversity and inclusion efforts within workplace, resulting in inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within industry sector.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Paid attention to detail while completing assignments.
Assistant Sales Manager
Sharekhan ltd
05.2019 - 03.2023
- Acquired 1.5CR of asset in the FY 22-23.
- Recovered cost upto 136%
- Created Super HNI, HNI and retail clients.
- Achieved Cost by more than 100% by acquisition and cross selling of products.
- Effectively managed and motivated sales team and trainees in terms of revenue to 20%.
- Coached Sales team collectively and individually to help each employee to reach monthly targets
- Integrated new strategies to expand business and grow customer base.
- Conducted Outdoor promotional activities for Lead generation.
- Have handled 20 intern's and 10 project's for MBA students as part of their curriculum.
- Acquired 3 Business Partner's and also trained them for smooth flow of business.
- Focused on selling advisory products according to client profile.
- Acquired 3 NRI clients with investment of 1.5 crore ( Sum of 3 clients)
- Assisted sales team with completing customer transactions and managing issues.
- Coordinated office operations and kept store in compliance with company standards.
- Identified and hired exceptional candidates to fill key sales roles and strengthen revenue development
- Developed sales strategy based on research of consumer buying trends and market conditions
- Developed monthly team action plans and monitored progress.
- Conducted weekly sales meetings to discuss business opportunities and strategies and alleviate issues.
- Used internal software to keep track of sales team performance on daily basis.
- Generated sales report to help upper management make effective decisions and sales plans.
Sales Executive
Sharekhan ltd
06.2017 - 04.2019
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Tackled customer concerns with quick responses and solutions.
- Acquired 158 unique Demat accounts and sold various products.( MF,FNO,COMMODITY)
Education
Bachelor's of Commerce - Human Resource And Marketing
St. Aloysius College (Autonomous)
Mangalore 06.2014 - 04.2017
Skills
Sales team supervision
Sales expertise
Operations
Documentation skills
Sales Goals
Timeline
Deputy Manager
HDFC BANK LTD
07.2023 - Current
Manager
Kotak Securities Ltd
03.2023 - 07.2023
Assistant Sales Manager
Sharekhan ltd
05.2019 - 03.2023
Sales Executive
Sharekhan ltd
06.2017 - 04.2019
Bachelor's of Commerce - Human Resource And Marketing
St. Aloysius College (Autonomous)
06.2014 - 04.2017