Narender kumar
Dehradun
Summary
Dynamic leader with a proven track record at Bluestone Jewellery Lifestyle, excelling in sales management and strategic planning. Spearheaded market growth by overachieving sales targets through key account management and competitor analysis. Skilled in fostering team collaboration and driving revenue growth, demonstrating exceptional operations management and interpersonal abilities.
Overview
11
11
years of professional experience
22
22
years of post-secondary education
Work History
Zonal Manager
Poddar Diamonds Pvt Ltd
11.2024 - Current
- Managed a high-performing team of sales professionals, providing coaching and performance feedback for continuous improvement.
- Established a customer-centric culture within the zone, leading to improved customer satisfaction ratings and repeat business.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Implemented cost-saving initiatives within the zone, reducing overhead expenses and increasing profitability.
- Monitored industry trends closely to identify potential threats or opportunities; devised corresponding action plans accordingly.
- Increased zonal sales revenue by implementing targeted marketing strategies and cultivating strong relationships with key clients.
- Conducted market research to identify new business opportunities, resulting in expanded client base and increased sales revenue.
Area Business Manager
Bluestone Jewellery Lifestyle
01.2021 - 10.2024
- Analyzed market trends and competitor activities, adjusting strategies to maintain a competitive edge.
- Conducted regular business reviews with team members, identifying areas for improvement and growth opportunities.
- Developed strong relationships with key clients for long-lasting partnerships and increased profitability.
- Exceeded annual sales targets consistently through proactive prospecting, effective pipeline management, and diligent follow-up efforts.
- Increased sales revenue by implementing strategic business plans and expanding client base.
- Managed a team of sales representatives, providing coaching and guidance to improve performance and achieve targets.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with community to increase sales volume.
Cluster Sales Manager
United Colors Of Benetton
01.2020 - 11.2021
- Appointed and managed department heads to maintain smooth operations between different functional areas.
- Maintained department productivity and standards through proactive management of teams and policies.
- Boosted overall sales performance by implementing strategic marketing plans and initiatives.
- Managed a team of sales professionals, fostering a collaborative environment to achieve targets.
- Exceeded quarterly sales targets consistently by utilizing effective selling techniques and relationship-building skills.
- Optimized customer acquisition strategies by refining targeting methods based on data analysis.
- Maintained in-stock levels through precise inventory management.
- Developed strong relationships with clients for increased revenue growth and customer satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Department Manager
Hennes & Mauritz
04.2017 - 12.2019
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Team Leader
Lifestyle International Private
06.2015 - 03.2017
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Sales Associate
Lifestyle International Private
01.2014 - 06.2015
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Arts - History
CCS
04.2001 - 02.2014
Senior Secondary Schooling - Basic Science
Neugal Public Sr Sec School
04.2001 - 05.2010
Skills
Sales management
Personal Information
Timeline
Zonal Manager
Poddar Diamonds Pvt Ltd
11.2024 - Current
Area Business Manager
Bluestone Jewellery Lifestyle
01.2021 - 10.2024
Cluster Sales Manager
United Colors Of Benetton
01.2020 - 11.2021
Department Manager
Hennes & Mauritz
04.2017 - 12.2019
Team Leader
Lifestyle International Private
06.2015 - 03.2017
Sales Associate
Lifestyle International Private
01.2014 - 06.2015
Bachelor of Arts - History
CCS
04.2001 - 02.2014
Senior Secondary Schooling - Basic Science
Neugal Public Sr Sec School
04.2001 - 05.2010