NARENDRA SINGH
Lead Generator
Jaipur
Summary
Self-assured professional with a background engaging clients, streamlining sales processes and assessing customer needs. An established Lead Generator promoting undeniable organizational skills and desiring the opportunity to work hard.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
customer support executive
Zerah Jewels
Jaipur
01.2023 - 07.2023
- Provided customers with updates and periodic statements on service developments and changes in trends.
- Reached out to prospective customers using effective social media, research skills and networking events.
- Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
- Developed and maintained lasting customer relationships through quick turnaround and strong communication skills.
customer support executive
Teleperformance India
Jaipur
12.2021 - 11.2022
- Listened to customers' questions and concerns to provide answers or responses.
- Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
- Reached out to prospective customers using effective social media, research skills and networking events.
Lead Telecaller
Grosvenor House Dubai
Dubai
05.2018 - 10.2020
- Delivered prepared sales pitch from script and persuaded potential customer to purchase service.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Met or exceeded monthly sales goals by using dynamic interpersonal and tried and true persuasion skills.
- Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
- Reached out to prospective customers using effective social media, research skills and networking events.
Room Attendant
Ramada Chelsea group Dubai
Dubai
10.2014 - 03.2017
- Responded to guest requests for assistance, toiletries, and personal care items.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Replenished guest room water glasses, toiletries, and paper products.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
B.H.M.C.T - Hospitality
Suresh Gyan Vihar University
Jaipur, India 07.2009 - 04.2013
High School Diploma -
Adarsh Vidya Mandir
Jaipur, India 07.2007 - 03.2009
Hobbies
Travelling
Watching movies
Timeline
customer support executive
Zerah Jewels
01.2023 - 07.2023
customer support executive
Teleperformance India
12.2021 - 11.2022
Lead Telecaller
Grosvenor House Dubai
05.2018 - 10.2020
Room Attendant
Ramada Chelsea group Dubai
10.2014 - 03.2017
B.H.M.C.T - Hospitality
Suresh Gyan Vihar University
07.2009 - 04.2013
High School Diploma -
Adarsh Vidya Mandir
07.2007 - 03.2009
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