NARESH BABU BOGADI
Cluster Branch Manager
H.No.24-169/18 Mahalakshmi Residency Vepagunta Visakhapatnam
Summary
Knowledgeable Cluster Manager with proven track record in managing multiple locations efficiently. Demonstrated success in optimizing operations and fostering team collaboration. Leveraged leadership and strategic planning skills to drive performance and adapt to dynamic business needs.
Overview
14
14
years of professional experience
Work History
Cluster Manager
Muthoot Finance Limited
04.2024 - Current
- To support front Retail forces via Gold Loan operation excellence programs to ensure increasing Branch productivity a
- To review and take action on all MIS reports
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.
- Led training initiatives that enhanced employee skills, knowledge base, and productivity levels across various functions within the organization.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Developed efficient operational processes to optimize resources and improve overall cluster performance.
- Identified potential risks or issues related to business continuity early on through proactive monitoring measures allowing for swift resolutions before escalation occurred.
- Achieved higher team performance by implementing effective coaching and mentoring strategies for cluster staff.
- Increased customer satisfaction by addressing client concerns promptly and implementing appropriate solutions.
Branch Manager
Muthoot Finance Limited
05.2015 - 04.2024
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
Relationship Executive
Muthoot Finance Limited
10.2011 - 05.2015
- Educated customers on product and service benefits, explaining features and answering questions.
- Utilized sales techniques to build customer interest and close sales.
Education
MBA - Finance and Marketing Specialization
Andhra University
Visakhapatnam, India 05.2001 -
Bachelor of Arts - B.A (H.E.P)
Andhra University
Visakhapatnam, India03.2008
Intermediate - Intermediate (Accounts & Taxation)
Board of Intermediate Education
Visakhapatnam, India03.2005
Skills
Leadership
- Proven leadership skills to create strong internal/external relationships, while being a global team player
- Excellent organizational, time management, and planning skills
- A rewarding challenge to develop skills within Sales area
- Strong understanding of change management and the ability to work effectively in a matrix structure
- Provide guidance and assigns the tasks & responsibilities to team members according to skills and availability
Timeline
Cluster Manager
Muthoot Finance Limited
04.2024 - Current
Branch Manager
Muthoot Finance Limited
05.2015 - 04.2024
Relationship Executive
Muthoot Finance Limited
10.2011 - 05.2015
MBA - Finance and Marketing Specialization
Andhra University
05.2001 -
Bachelor of Arts - B.A (H.E.P)
Andhra University
Intermediate - Intermediate (Accounts & Taxation)
Board of Intermediate Education