Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nasrin Banu B

Bangalore

Summary

Goal oriented manager with distinguished experience in the E-commerce industry and proven leadership abilities. Skilled in increasing productivity and customer satisfaction while driving revenue and sales

Overview

6
6
years of professional experience

Work History

Cluster Manager - Enterprise Accounts

Bundl Technologies Pvt Ltd
08.2023 - 02.2024
  • Company Overview: Swiggy
  • Leading Luxury Dining Hotel properties in Bangalore
  • Involved in implementing strategies on Ads and revenue generation
  • Ensured offer, deals and onboarding parity with the competitors
  • Generate visibility for the clients by co-funding, running influencers video, etc and ensuring 2x revenue.
  • Prepare and deliver monthly targets from the team
  • Compile comprehensive growth reports and propose marketing plans to grow business

City Head

Dunzo Digital Private limited
10.2022 - 07.2023
  • Turning a business from a negative gross margin (GM) to a positive GM within just three months
  • I have lead new projects focused on cost cutting, pricing adjustments, customer retention, and scaling up our existing business, among others.
  • Worked alongside stakeholders to evaluate new projects and have implemented them successfully.
  • Over the past few months, we have consistently achieved an impressive 8 to10% month-on-month growth for the city.
  • I have successfully managed a dynamic team comprising 22 members, including Key Account Managers (KAMs), Team Leads/Sales Managers, Field Sales Executives and Inside Sales.

Key Account Manager

Dunzo Digital Private Limited
01.2022 - 10.2022
  • Monitor and analyze key business metrics and suggest improvements
  • Develop and implement effective sales strategies
  • Assisted in recruitment of new team members, hiring highest qualified to build a team of top performers.

Inside Sales Manager

Dunzo Digital Private Limited
10.2020 - 12.2021
  • I lead a team of four inside sales executives who manage inbound calls and generate leads. My focus is on helping them achieve more sign-ups, convert leads into client orders, and build lasting customer relationships.
  • Meanwhile onboarded and activated 50+ outlet stores across Bangalore, driving faster market penetration and revenue growth.

Inside Sales Associate

Dunzo Digital Private Limited
08.2018 - 10.2020
  • Researched and identified possible new accounts for sales development.
  • Managed friendly and professional customer interactions and answered customers' questions regarding products, prices, and availability.
  • Responding to customer inquiries and providing accurate information about products and services via live chat.
  • Monitored customer conversations and provided timely, knowledgeable assistance.

Education

MBA - Marketing And Finance

Jain University
06.2018

Bachelor of Commerce - Accounting And Finance

Christ University
03.2016

Skills

  • Key Account Management - Advanced
  • Negotiation confirmation - Upper intermediate
  • Communication - Advanced
  • Data Analysis - Upper intermediate
  • Team Building - Advanced
  • Cross-functional coordination - Advanced

Accomplishments

  • Have won "Manager of the quarter award" in Q4 2023
  • In Q3 and Q4 2023 I have been awarded with "Above and Beyond" in recognition for consistent performance and exceeding expectations.
  • Lead "Project Parivartan" in Dunzo for 6 months achieved highest incremental orders in PAN India, got the prestigious award along with an Iwatch and Rs10k Cash
  • In a span of 9 months have increased GM for the city from (-10.63) to (10.25)

Timeline

Cluster Manager - Enterprise Accounts

Bundl Technologies Pvt Ltd
08.2023 - 02.2024

City Head

Dunzo Digital Private limited
10.2022 - 07.2023

Key Account Manager

Dunzo Digital Private Limited
01.2022 - 10.2022

Inside Sales Manager

Dunzo Digital Private Limited
10.2020 - 12.2021

Inside Sales Associate

Dunzo Digital Private Limited
08.2018 - 10.2020

Bachelor of Commerce - Accounting And Finance

Christ University

MBA - Marketing And Finance

Jain University
Nasrin Banu B